weWFM Show
En podkast av weWFM
60 Episoder
-
Inside the mind of a WFM Expert with Adriana Olteanu
Publisert: 25.9.2022 -
Special Spanish - Por qué las empresas deberían invertir en América Latina y qué hace que los trabajadores latinos sean tan únicos con Sebástian Téllez
Publisert: 18.9.2022 -
WFM in the cryptocurrency market, dealing with power outages, six sigma as a skill for WFM, and volume stress testing activities with Eugene De Gee
Publisert: 11.9.2022 -
Special Portuguese -Os segredos por trás de um dos profissionais em WFM de maior sucesso no Brasil com Welington Alves
Publisert: 4.9.2022 -
Striking a balance between supply and demand in your contact center with Garry Gormley
Publisert: 28.8.2022 -
How cultural differences affect the WFM operations & metrics With Evelyn Brooks from “Land of Eternal Spring", Guatemala
Publisert: 14.8.2022 -
Workforce Management job market from the point of view of Ian Lasplace, the founder of Longreach Recruitment
Publisert: 31.7.2022 -
A director's view on the future of WFM with Rene Nijman
Publisert: 14.7.2022 -
What are the challenges that a WFM solution needs to answer as it helps to shape the future of our industry, with Ryan Wang founder & CEO - Assembled
Publisert: 4.7.2022 -
Comparing WFM deployments in the Contact Centre vs Retail with Napoleon Muisa
Publisert: 19.6.2022 -
How can Data enable decision making with Nikki Calhoun
Publisert: 5.6.2022 -
Teleperformance's award-winning WFM and BI collaboration initiative with Georgios Kagalos and Bahadr Eren
Publisert: 22.5.2022 -
How to persuade stakeholders to support a Workforce Management initiative with Matthew Armbruster, Workforce Manager for Cepheid's Americas Customer Care Operations
Publisert: 8.5.2022 -
The impact that Culture has on your ability to get things done with Marie Diks
Publisert: 25.4.2022 -
A compelling argument for WFM and HR to collaborate more with Daniel Christmas
Publisert: 10.4.2022 -
The operations pluralist: from WFM to business expansion with Emery Ong
Publisert: 27.3.2022 -
The skills to master to maximise your WFM career with Emile Anthony Nair
Publisert: 13.3.2022 -
The misperception that WFM is only about data with Jeffrey Lijffijt
Publisert: 27.2.2022 -
Why Workforce Management is Essential for BPO Vendor Management Success with Anshuman Dwivedi
Publisert: 15.2.2022 -
The ultimate guide to who & what weWFM is and what we hope to accomplish
Publisert: 5.2.2022
weWFM is on a mission to help people enjoy staying informed, with a wide variety of stories, that will explore the most important prerequisites for increasing customer happiness, employee retention, and cost-effectiveness is effective workforce management. In essence, it is to understand about assigning the right employees with the right skills to the right job at the right time, to meet demand.
