How can Data enable decision making with Nikki Calhoun

In this episode, Nikki Calhoun will share her perspective on how companies should enable service teams to become revenue enablers and what is the role of automation and data in facilitating decision making. Delivering on the promise to your end customer is critical to success. Join us to know more and leave with great advice from a senior leader in the service industry to everyone that wants to make a career in this industry. Find out more about weWFM at www.wewfm.com   #WFM #workforcemanagement #planning #humanresources #contactcenter #businessintelligence