CHURN FM

265 Episoder

1. EP44 | Emeric Ernoult (Agorapulse) - Challenges tackling SMB churn and how to overcome them

   Publisert: 15.1.2020
2. EP43 | Bob Moore (Crossbeam) - How to create a stickier product with the right partnerships

   Publisert: 8.1.2020
3. EP42 | Casey Graham (Gravy) - How to combat involuntary churn with a human-first approach

   Publisert: 1.1.2020
4. EP41 | Carl Gold (Zuora) - Why fighting churn starts with finding the right metrics

   Publisert: 25.12.2019
5. EP40 | Gen Furukawa (Retainable) - Retention is the key to successful marketing: why marketers should pay more attention to churn

   Publisert: 18.12.2019
6. EP39 | Megan McMullin - How MeetEdgar reduces churn by scaling a personal onboarding experience and building a community

   Publisert: 11.12.2019
7. EP38 | Marvin Liao (500 Startups) - Why customer retention is a key metric for seed-stage investments

   Publisert: 4.12.2019
8. EP37 | Josh Garofalo (Sway Copy) - Customer retention starts with copywriting: how to attract the right customers with your copy

   Publisert: 27.11.2019
9. EP36 | Adam Dorrell (CustomerGauge) - You’re using Net Promoter Score (NPS) wrong! Segmentation is the 🔑 key to retention

   Publisert: 20.11.2019
10. EP35 | Corey Haines - How Baremetrics collects HONEST feedback from churning customers

    Publisert: 13.11.2019
11. EP34 | Val Geisler (Fix My Churn) - How a customer-centric email strategy can help you fix churn

    Publisert: 6.11.2019
12. EP33 | Hiten Shah (FYI) - How to build a product with customer retention at the core

    Publisert: 30.10.2019
13. EP32 | Emily Lonetto (Voiceflow) - How to build, scale, and engage a user community to prevent churn and increase retention

    Publisert: 23.10.2019
14. EP31 | Brian LaFaille (Looker) - How specialization within customer success will improve your retention

    Publisert: 16.10.2019
15. EP30 | Ryan Singer - How Basecamp “interrogate” their customers to build a world-class product using the jobs-to-be-done framework

    Publisert: 9.10.2019
16. EP29 | Nick Franklin (ChartMogul) - Why retention is your #1 weapon to drive expansion revenue and how to track it

    Publisert: 2.10.2019
17. EP 28 | Omid Razavi (ServiceNow) - Preventing churn by building out a product success team

    Publisert: 25.9.2019
18. EP27 | Jenny Campbell (DiscoverOrg) - 3 crucial customer health metrics you should monitor to prevent churn

    Publisert: 18.9.2019
19. EP26 | Yu-Kai Chou - Gamification: 4 phases of a “Player’s Journey” and how it can help you improve retention

    Publisert: 11.9.2019
20. EP25 | Vinay Bhagat (TrustRadius) - How to increase customer retention by adapting to the modern buyer’s journey

    Publisert: 4.9.2019