EP54 | James Mulvany (Podcast.co) - How to resurrect churning customers in a non-pushy way

Today on the show we have James Mulvany, founder and CEO of Podcast.co and Radio.co In this episode, we talked about what drives James to keep building new companies in the content and streaming space, why the podcast industry is still full of untapped potential, and the importance of a personal touch in customer retention.We also discussed why James thinks world-class customer service is a key to resurrecting churned customers, why social media ads are underrated for retaining customers...