CSM Practice - The Customer Success Podcast

En podkast av Irit Eizips & CSM Practice - Fredager

Fredager

Kategorier:

127 Episoder

  1. How to address UNETHICAL behavior in Customer Success

    Publisert: 18.8.2023
  2. Making Your Product Roadmap Customer Centric

    Publisert: 11.8.2023
  3. What Innovative Use of Technology landed Yair the CS Excellence Award in 2022

    Publisert: 4.8.2023
  4. What it takes to become a Rising Star CSM finalist

    Publisert: 28.7.2023
  5. The Rise and Evolution of CS Operations

    Publisert: 21.7.2023
  6. Defining an Effective Success Plan Strategy for CSMs

    Publisert: 14.7.2023
  7. How To Drive Higher User Adoption Levels With Success Plans

    Publisert: 7.7.2023
  8. This is how you should be ONBOARDING a NEW CSM (Customer Success Manager)!

    Publisert: 30.6.2023
  9. Customer Success in SDK Software Companies

    Publisert: 16.6.2023
  10. Surprising Facts about Working With Companies in Latin America

    Publisert: 3.6.2023
  11. Scaling CS operations with process improvement 📈

    Publisert: 26.5.2023
  12. What is Customer Success like in Brazil

    Publisert: 19.5.2023
  13. What Service Packages look like when CHARGING for CS

    Publisert: 12.5.2023
  14. How To Handle SEVERE TECHNICAL ISSUES

    Publisert: 5.5.2023
  15. CS Ladies - An Online Community For Women by Women

    Publisert: 14.4.2023
  16. Is Customer Success a Function or a Strategy?

    Publisert: 7.4.2023
  17. Want to be CUSTOMER-CENTRIC?

    Publisert: 31.3.2023
  18. What SALES SKILLS Are Relevant For Customer Success

    Publisert: 24.3.2023
  19. Four Key CSM Role Profiles you want to hire for!

    Publisert: 17.3.2023
  20. Fundamental Steps to Creating Powerful Customer Success Processes

    Publisert: 10.3.2023

5 / 7

Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!

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