Customer Success in SDK Software Companies
CSM Practice - The Customer Success Podcast - En podkast av Irit Eizips & CSM Practice - Fredager
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In this podcast episode, join Binah's Director of Customer Success, Nir Cohen, as he dives into the world of customer success in SDK companies. Discover how CSMs (Customer Success Managers) play a crucial role in guiding customers towards success with their SDK solutions.Nir shares valuable insights and strategies, including:Leveraging metadata collected from device activations and measurements of SDK services to predict trends and identify customer challenges in navigation.Exploring the diff...
