CHURN FM
En podkast av Andrew Michael
290 Episoder
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EP 129 | Christoph Janz (Point Nine Capital) - The evolving SaaS industry and the impact on churn and retention
Publisert: 1.9.2021 -
EP 128 | Babis Makrynikolas (Blueground) - Pricing and packaging strategies from Amazon and Blueground
Publisert: 25.8.2021 -
EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
Publisert: 18.8.2021 -
EP 126 | How SentiSum helps brands leverage their customer conversation data to increase retention.
Publisert: 11.8.2021 -
EP 125 | Alfie Marsh - How Spendesk built a sales and revenue model that eliminates churn
Publisert: 4.8.2021 -
EP 124 | Srikrishnan Ganesa (Rocketlane) - How revisiting your target market can help accelerate growth.
Publisert: 28.7.2021 -
EP 123 | Paul Lynch (Chargify) - The only silver bullet to mitigate churn is value
Publisert: 21.7.2021 -
EP 122 | A major milestone for Churn FM and an exciting investment announcement - Special guest: Panos Papadopoulos (Marathon VC)
Publisert: 14.7.2021 -
EP 121 | Wayne McCulloch (Google Cloud) - How to build a churn crushing Customer Success team, like Salesforce and Google Cloud.
Publisert: 7.7.2021 -
EP 120 | Etie Hertz (Loris.ai) - How customer support conversations with your customers can help reduce churn.
Publisert: 30.6.2021 -
EP 119 | Jeremey Donovan - How SalesLoft delight and retain customers by building fun, useful tools they give away.
Publisert: 23.6.2021 -
EP 118 | Fletcher Richman (Atlassian) - Halp’s effortless and unique land and expand strategy that boosts retention.
Publisert: 16.6.2021 -
EP 117 | Esben Friis-Jensen (Userflow) - How sale incentives drive net retention in customer success.
Publisert: 9.6.2021 -
EP 116 | Teresa Anania - How Zendesk is adapting best practices in product to customer success, and how it impacts churn and retention.
Publisert: 2.6.2021 -
EP 115 | Eric Keating - How Appcues customize their onboarding flow based on a “product adoption score” to increase retention.
Publisert: 26.5.2021 -
EP 114 | Cactus Raazi (EXOS) - How to increase customer retention through personalized pricing
Publisert: 19.5.2021 -
EP 113 | Harini Karthik (Loom) - How to build a data team to uncover retention drivers & fuel growth for your business
Publisert: 12.5.2021 -
EP 112 - Louis Grenier (Everyone Hates Marketers) - How to Stand the F*ck Out with Louis Grenier.
Publisert: 5.5.2021 -
EP 111 - Nick Fogle (Churnkey) - How Wavve optimized their offboarding flow for retention, and productized their process to help other companies reduce churn.
Publisert: 28.4.2021 -
EP 110 - Tadas Labudis (Prodsight) - Why you should rethink churn exit surveys and what to do instead.
Publisert: 21.4.2021
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
