The Service Operations Podcast
En podkast av satinder kaur
Kategorier:
31 Episoder
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Ep 030 The Service Operations Podcast – Service Professional with Pamela Sharma
Publisert: 6.10.2023 -
Ep 029 The Service Operations Podcast – Business Excellence and Customer Experience with Jitendra Agarwal
Publisert: 14.7.2023 -
Ep 028 The Service Operations Podcast – Customer Insights in Publishing with Preeti Vyas
Publisert: 31.5.2023 -
Ep 027 The Service Operations Podcast – Entre-Leadership Ideas and Perspectives with Arnab Chakrabortty
Publisert: 17.2.2023 -
Ep 026 The Service Operations Podcast – Digital Products and Data Analytics with Salil Chugh
Publisert: 30.11.2022 -
Ep 025 The Service Operations Podcast – Digitizing Trade Finance with Jayan Menon
Publisert: 26.9.2022 -
Ep 024 The Service Operations Podcast – Customer Centricity and Leadership with Debashis Sarkar
Publisert: 2.8.2022 -
Ep 023 The Service Operations Podcast – Customer Handling Mindset with Prasad Palav
Publisert: 25.7.2022 -
Ep 022 The Service Operations Podcast – Customer Insights on Social Media with Dr Ranjit Nair
Publisert: 7.6.2022 -
Ep 021 The Service Operations Podcast – Customer in Healthcare with Anand Wasker
Publisert: 7.5.2022 -
Ep 020 The Service Operations Podcast – Customer Feedback with Dr Vibha Bhilawadikar
Publisert: 18.3.2022 -
Ep 019 The Service Operations Podcast – Fraud Management as a Service with G D Balasubramaniam
Publisert: 3.3.2022 -
Ep 018 The Service Operations Podcast – Corporate Operations & Mythology with Rishi Nanda
Publisert: 11.2.2022 -
Ep 017 The Service Operations Podcast – Demystifying Fintech for Banks and their Customers with Rahul Joshi
Publisert: 4.2.2022 -
Ep 016 The Service Operations Podcast – Customer Service Design with Lav Kush
Publisert: 29.1.2022 -
Ep 015 The Service Operations Podcast – Customer Service in the Digital World with Jaya Janardanan
Publisert: 22.1.2022 -
Ep 014 The Service Operations Podcast – Service Setup for Startups with Hari Velayudan
Publisert: 15.1.2022 -
Ep 013 The Service Operations Podcast – Innovation & Customer Feedback with Jai Thakur
Publisert: 7.1.2022 -
Ep 012 The Service Operations Podcast – Demand Management with R Muralidharan
Publisert: 31.12.2021 -
Ep 011 The Service Operations Podcast – On-Brand Customer Service with Manasi Jagdish
Publisert: 24.12.2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.
