The Service Operations Podcast
En podkast av satinder kaur
Kategorier:
31 Episoder
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Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S
Publisert: 17.12.2021 -
Ep 009 The Service Operations Podcast – Standardisation & Customisation in Service with Varsha Kothawle
Publisert: 9.12.2021 -
Ep 008 The Service Operations Podcast – Service Scaling & Measurement with Sharad Sharma
Publisert: 4.12.2021 -
Ep 007 The Service Operations Podcast – Consumer in the Digital World with Gunneet Bally
Publisert: 27.11.2021 -
Ep 006 The Service Operations Podcast – Operations in Service with Nilesh Deshpande
Publisert: 20.11.2021 -
Ep 005 The Service Operations Podcast - User Xperience & Design with Apala Chavan
Publisert: 13.11.2021 -
Ep 004 The Service Operations Podcast – Fraud Prevention with Kalyani Pillay
Publisert: 7.11.2021 -
Ep 003 The Service Operations Podcast - Service Culture and Leadership with Gabriella Horak
Publisert: 3.11.2021 -
Ep 002 The Service Operations Podcast - Escalated Complaints Management with Manasi Mohare
Publisert: 23.10.2021 -
Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly
Publisert: 16.10.2021 -
Introduction to The Service Operations podcast with Satinder Kaur
Publisert: 9.10.2021
One thing that impacts service positively more than anything else is high quality Service Operations. Join Satinder Kaur, who has spent over 20 years helping a large organisation manage serve millions of customers, as she talks to leaders who will share their practical knowledge and experiences of Service Management from their unique vantage points. If you are leading or managing a service based business and want to understand the nuances of high quality service operations, spanning over setting up, scaling and reducing service operations costs the show is for you.
