The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
-
X4 Recap
Publisert: 19.3.2019 -
Buy-in From the Top
Publisert: 13.3.2019 -
Turn Back Time: The Creative Moments
Publisert: 6.3.2019 -
Turn Back Time
Publisert: 26.2.2019 -
Is B2B CX behind B2C?
Publisert: 19.2.2019 -
B2B vs. B2C
Publisert: 12.2.2019 -
The State of Customer Experience
Publisert: 5.2.2019 -
Human-centered Design
Publisert: 29.1.2019 -
Human Duct Tape
Publisert: 24.1.2019 -
The Evolution of CX
Publisert: 15.1.2019 -
Getting Back to Fundamentals
Publisert: 8.1.2019 -
The United States of CX
Publisert: 18.12.2018 -
Customer Success
Publisert: 11.12.2018 -
Customer-focused Training
Publisert: 4.12.2018 -
Read More Science Fiction
Publisert: 27.11.2018 -
The Personal Touch
Publisert: 13.11.2018 -
Convenience Trumps Price
Publisert: 6.11.2018 -
CX Horror Stories
Publisert: 31.10.2018 -
Making CX Work at Johnson Controls
Publisert: 23.10.2018 -
What's your "word-of-mouth" strategy?
Publisert: 16.10.2018
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
