The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
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Caring Beyond an NPS Score
Publisert: 20.8.2019 -
Don’t Forget the Customer in Your Customer Journey Map
Publisert: 13.8.2019 -
Turn Back Time: Industry Take-Home Value
Publisert: 6.8.2019 -
Starting from Scratch
Publisert: 23.7.2019 -
The Story of the Customer
Publisert: 16.7.2019 -
It's Party Time!
Publisert: 9.7.2019 -
From Patrons to Customers
Publisert: 2.7.2019 -
Don’t just use your gut
Publisert: 25.6.2019 -
Meeting in a Box
Publisert: 18.6.2019 -
Bouncing Off Guardrails
Publisert: 11.6.2019 -
What to do with all this data
Publisert: 4.6.2019 -
Rock Stars and Fixer-Uppers
Publisert: 28.5.2019 -
That Take-home Value
Publisert: 14.5.2019 -
CX Champions
Publisert: 7.5.2019 -
From the Ground Up
Publisert: 30.4.2019 -
A Global View
Publisert: 23.4.2019 -
Across Industries
Publisert: 16.4.2019 -
A Whole Lotta CX
Publisert: 9.4.2019 -
The CX Juggernaut
Publisert: 2.4.2019 -
Keep It Simple
Publisert: 26.3.2019
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
