The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
-
Becoming the Chief "Charismatic" Officer
Publisert: 9.10.2018 -
CX Day Celebration!
Publisert: 2.10.2018 -
Getting over the bump
Publisert: 25.9.2018 -
From CRM to CX
Publisert: 18.9.2018 -
Empowering CX with Actionable Information
Publisert: 11.9.2018 -
The Pitfalls of Tech
Publisert: 4.9.2018 -
What's your goal?
Publisert: 28.8.2018 -
Let's Talk Tech
Publisert: 21.8.2018 -
Improving the patient experience
Publisert: 14.8.2018 -
A real-world SPRINT
Publisert: 7.8.2018 -
SPRINTing to a solution
Publisert: 31.7.2018 -
You need to drive action!
Publisert: 24.7.2018 -
Don't let your brand make false promises
Publisert: 17.7.2018 -
So you have a journey map... what now?
Publisert: 10.7.2018 -
Don't drive past your customers!
Publisert: 3.7.2018 -
Steer clear of the process map
Publisert: 26.6.2018 -
The Right Tool for the Right Job
Publisert: 19.6.2018 -
#Frankensurvey
Publisert: 12.6.2018 -
Requirements, Planning, and Execution
Publisert: 5.6.2018 -
The CEO, the Customer, and You
Publisert: 29.5.2018
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
