The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
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All Good Things...
Publisert: 17.12.2024 -
A Soaring Transformation
Publisert: 29.10.2024 -
A Space for Customers
Publisert: 15.10.2024 -
Take the Transaction Out Of the Interaction
Publisert: 1.10.2024 -
Consistency Is the Key
Publisert: 17.9.2024 -
The CX Conundrum of Changing Minds
Publisert: 3.9.2024 -
The Harmonious Experience
Publisert: 20.8.2024 -
Encore: Eagles, Parrots, Doves, and Owls
Publisert: 6.8.2024 -
AI: Is It Hype Or Helpful?
Publisert: 23.7.2024 -
Talk Less, Listen More
Publisert: 9.7.2024 -
The Results Are In: Findings From the First CX Leader Pulse Study
Publisert: 25.6.2024 -
The Black Hole of CX
Publisert: 18.6.2024 -
Your Brand and CX: They're Connected!
Publisert: 11.6.2024 -
It's Moving Really Fast
Publisert: 4.6.2024 -
Encore: The Inclusive Experience
Publisert: 28.5.2024 -
Can AI Save Customer Support?
Publisert: 21.5.2024 -
Bonus: We Asked CX Leaders at X4 About Their Top XM Challenges
Publisert: 16.5.2024 -
Rounds and Rounds We Go
Publisert: 14.5.2024 -
Give the Audience What They Want
Publisert: 7.5.2024 -
Equity in Healthcare
Publisert: 30.4.2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
