The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
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Work Friction: Less is More
Publisert: 23.4.2024 -
Bonus Content: The Empathetic Frontline
Publisert: 18.4.2024 -
Encore: Your CX Career
Publisert: 16.4.2024 -
The Death Care Experience
Publisert: 9.4.2024 -
Redesigning from Start to Finish
Publisert: 2.4.2024 -
The CX Conundrum of Benchmarking
Publisert: 26.3.2024 -
Don't Forget Your Invoice
Publisert: 19.3.2024 -
The Empathetic Frontline
Publisert: 12.3.2024 -
Encore: Your Opinion Counts
Publisert: 5.3.2024 -
The Data that Drives Change
Publisert: 27.2.2024 -
Products for Your Customers
Publisert: 20.2.2024 -
AI: The CX Power Tool
Publisert: 13.2.2024 -
Bonus Content: Becoming Customer Obsessed
Publisert: 8.2.2024 -
Becoming Customer Obsessed
Publisert: 6.2.2024 -
Encore: Service Design
Publisert: 30.1.2024 -
Welcome to 2024
Publisert: 23.1.2024 -
Open the Box
Publisert: 16.1.2024 -
Everyone Has a Customer
Publisert: 9.1.2024 -
Quick Tips Minicast: How many survey types are there?
Publisert: 4.1.2024 -
Celebrating the Heart of Your Audience
Publisert: 2.1.2024
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
