The CX Leader Podcast | A resource for customer experience leaders
En podkast av Walker Information - Tirsdager
340 Episoder
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Experiment and Explore
Publisert: 12.12.2023 -
Yes, It's Worth The Effort!
Publisert: 5.12.2023 -
Quick Tips Minicast: What is the Walker Loyalty Matrix?
Publisert: 30.11.2023 -
Every One is Part of the Whole
Publisert: 28.11.2023 -
The Value in the Machine
Publisert: 14.11.2023 -
Data and Design Make Great Experiences
Publisert: 7.11.2023 -
CX Horror Stories VI
Publisert: 31.10.2023 -
Put Me In, Coach!
Publisert: 24.10.2023 -
Quick Tips Minicast: How many questions should I have in my survey?
Publisert: 19.10.2023 -
Created with Customers in Mind
Publisert: 17.10.2023 -
Give Them That "A-ha!" Moment
Publisert: 10.10.2023 -
Let's Celebrate!
Publisert: 3.10.2023 -
Quick Tips Minicast: How can I improve my response rates?
Publisert: 28.9.2023 -
Consistently Good, Strategically Amazing
Publisert: 26.9.2023 -
Award-Winning CX
Publisert: 19.9.2023 -
Quick Tips Minicast: Is my sample size statistically significant?
Publisert: 14.9.2023 -
Everybody is a Consumer
Publisert: 12.9.2023 -
Encore: Convenience Trumps Price
Publisert: 5.9.2023 -
Encore: Stop, Start, or Change
Publisert: 29.8.2023 -
Encore: Starting from Scratch
Publisert: 22.8.2023
The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
