Skip the Queue
En podkast av Rubber Cheese - Onsdager
Kategorier:
100 Episoder
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Customer loyalty, guest experience and managing negative feedback on social media. With Joshua Liebman
Publisert: 14.10.2020 -
The positive impact of reopening with brand new attractions. With Adam Goymour
Publisert: 30.9.2020 -
The importance of Sector Cooperation with Carlton Gajadhar and Rachel Mackay
Publisert: 23.9.2020 -
Emerging innovation and why pre-booking is a benefit to attractions regardless of Covid. With Carly Straughan.
Publisert: 21.8.2020 -
The importance of communicating with your team. With Wes Smart, Managing Director of Harbour Park.
Publisert: 19.8.2020 -
Managing demand when your tourist attraction is free to attend. Alastair Barber, Marketing and Communications Manager at National Parks.
Publisert: 12.8.2020 -
What can attractions can learn from the Covid-19 situation. With Charles Read, Managing Director of Blooloop.
Publisert: 7.8.2020 -
Digital marketing for attractions and what lies ahead post opening. With Johnny Lyle
Publisert: 5.8.2020 -
Marketing approach for attractions during a time of capped capacity. With Jules Ozbek.
Publisert: 31.7.2020 -
The legendary Disney customer service. With Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort
Publisert: 29.7.2020 -
The future of the experience economy in a post-COVID world. With Ben Thompson
Publisert: 24.7.2020 -
How to build ‘digital things’ for GLAMs without a huge budget. With John Sear
Publisert: 9.4.2020 -
Creating connections in cultural organisations. With Marge Ainsley
Publisert: 3.4.2020 -
Visitors are dead, long live the players! With Alex Book
Publisert: 14.2.2020 -
Castle Howard’s love story with China - as told by Abbigail Ollive
Publisert: 31.1.2020 -
Priceless business strategy tips from the 'Millionaire Clown' - James Sinclair
Publisert: 17.1.2020 -
The science of creating an incredible visitor experience with Andy White
Publisert: 30.10.2019 -
50,000 visitors within three months of opening? No problem for William’s Den owners, Tor and Christian Carver
Publisert: 23.7.2019 -
Inside Hertfordshire’s number one tourist attraction with Lynn Whitnall
Publisert: 19.7.2019 -
What makes a successful escape room? We get the inside scoop from CryptX founder, James Ducker
Publisert: 19.7.2019
Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.