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100 Episoder

1. Customer loyalty, guest experience and managing negative feedback on social media. With Joshua Liebman

   Publisert: 14.10.2020
2. The positive impact of reopening with brand new attractions. With Adam Goymour

   Publisert: 30.9.2020
3. The importance of Sector Cooperation with Carlton Gajadhar and Rachel Mackay

   Publisert: 23.9.2020
4. Emerging innovation and why pre-booking is a benefit to attractions regardless of Covid. With Carly Straughan.

   Publisert: 21.8.2020
5. The importance of communicating with your team. With Wes Smart, Managing Director of Harbour Park.

   Publisert: 19.8.2020
6. Managing demand when your tourist attraction is free to attend. Alastair Barber, Marketing and Communications Manager at National Parks.

   Publisert: 12.8.2020
7. What can attractions can learn from the Covid-19 situation. With Charles Read, Managing Director of Blooloop.

   Publisert: 7.8.2020
8. Digital marketing for attractions and what lies ahead post opening. With Johnny Lyle

   Publisert: 5.8.2020
9. Marketing approach for attractions during a time of capped capacity. With Jules Ozbek.

   Publisert: 31.7.2020
10. The legendary Disney customer service. With Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort

    Publisert: 29.7.2020
11. The future of the experience economy in a post-COVID world. With Ben Thompson

    Publisert: 24.7.2020
12. How to build ‘digital things’ for GLAMs without a huge budget. With John Sear

    Publisert: 9.4.2020
13. Creating connections in cultural organisations. With Marge Ainsley

    Publisert: 3.4.2020
14. Visitors are dead, long live the players! With Alex Book

    Publisert: 14.2.2020
15. Castle Howard’s love story with China - as told by Abbigail Ollive

    Publisert: 31.1.2020
16. Priceless business strategy tips from the 'Millionaire Clown' - James Sinclair

    Publisert: 17.1.2020
17. The science of creating an incredible visitor experience with Andy White

    Publisert: 30.10.2019
18. 50,000 visitors within three months of opening? No problem for William’s Den owners, Tor and Christian Carver

    Publisert: 23.7.2019
19. Inside Hertfordshire’s number one tourist attraction with Lynn Whitnall

    Publisert: 19.7.2019
20. What makes a successful escape room? We get the inside scoop from CryptX founder, James Ducker

    Publisert: 19.7.2019