Skip the Queue
En podkast av Rubber Cheese - Onsdager
Kategorier:
100 Episoder
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The importance of customer experience and fostering a culture of innovation. With Stephen Spencer
Publisert: 23.6.2021 -
Developing niche products for your attraction. With Esther Johnson
Publisert: 9.6.2021 -
Decolonizing of collections and changing the name of the Museum of Us. With James Haddan
Publisert: 26.5.2021 -
Opening a brand new attraction in the midst of a global pandemic! With Hannah Monteverde
Publisert: 12.5.2021 -
I’m A Celebrity, Get Me In Here! Translating big brand IPs into commercial ventures, with James Penfold Controller of Partnerships at ITV.
Publisert: 28.4.2021 -
Adapting the Stonehenge experience from international to domestic audiences, with James Rodliff.
Publisert: 14.4.2021 -
Co-creating a cutting edge 21st century science and discovery centre. With Michelle Emerson
Publisert: 31.3.2021 -
How to be a better leader in the attractions industry. With Matt Heller.
Publisert: 17.3.2021 -
Applying service design to the visitor journey. With Paul-Jervis Heath
Publisert: 3.3.2021 -
Chatbots and voice strategies! How attractions can obtain maximum value from both. With Roy Murphy
Publisert: 17.2.2021 -
The Making of Harry Potter. With Geoff Spooner
Publisert: 3.2.2021 -
Why your attraction needs a podcast. With Laura Crossley and Jon Sutton from the National Football Museum.
Publisert: 20.1.2021 -
Making Holkham the UK's most pioneering and sustainable rural estate. With Lucy Downing and Sue Penlington
Publisert: 6.1.2021 -
What your visitors really think about pre-booking. With Jon Young, Director - BVA BDRC
Publisert: 23.12.2020 -
How a digital audience engagement plan gained a global audience from over 30 different countries. With Alex Robertson, Head of Heritage and Education at Chivas Brothers.
Publisert: 9.12.2020 -
The evolving relationship of leisure and retail, with Yael Coifman
Publisert: 2.12.2020 -
A thank you from Skip the Queue.
Publisert: 25.11.2020 -
Experience gifting and multiple strategies to secure revenue for Christmas, with Simon Jones, MD of Digital Visitor
Publisert: 18.11.2020 -
The transformation of Painshill Park, with Paul Griffiths, Director of Painshill.
Publisert: 11.11.2020 -
Why PR and communication is vital to attractions and what you should be focusing on. With Willam Kallaway
Publisert: 28.10.2020
Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.
