Retention Talk

21 Episoder

1. Locking out customers | Loomly's Thibaud Clément

   Publisert: 30.3.2022
2. Predicting Churn | ProdPad's Janna Bastow

   Publisert: 23.3.2022
3. Focusing on second month retention | Winc's Jai Dolwani

   Publisert: 16.3.2022
4. The customer isn't always right | Kelly Yanke Deltener

   Publisert: 9.3.2022
5. Retaining through activations | Meister's Kevin Kuhn

   Publisert: 2.3.2022
6. Knowing when the customer journey is over | Supercast's Jason Sew Hoy

   Publisert: 16.2.2022
7. Two ways to segment churn | Close's Liz Stephany

   Publisert: 9.2.2022
8. Automating churn reduction | Workpuls' Maja Rajić Milivojević

   Publisert: 2.2.2022
9. How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum

   Publisert: 26.1.2022
10. Retaining customers one bag at a time | Trade Coffee's Mike Lackman

    Publisert: 19.1.2022
11. 5 Key Strategies for User Retention

    Publisert: 12.1.2022
12. Voice of the customer, dunning strategy, and customer loyalty | GoSite's Danielle Rojas

    Publisert: 15.12.2021
13. Expansion revenue, CX perpetuity, and maintaining focus | Pipeliner's John Golden

    Publisert: 8.12.2021
14. Integrating ecosystems, forecasting churn, and onboarding | Beatport's Romain Pouillon

    Publisert: 1.12.2021
15. Onboarding, customer cohorts, and non-traditional CS | Knowledgehook's Travis Ratnam

    Publisert: 17.11.2021
16. Better email campaigns, tracking metrics, and aligning teams | CompanyCam's Kelly Danahy

    Publisert: 10.11.2021
17. Overthinking, hacking retention, and rallying around metrics | Better Proposals' Adam Hempenstall

    Publisert: 3.11.2021
18. Customer surveys, leveraging NPS, and the power of onboarding | Hunt A Killer’s Mary Callaghan

    Publisert: 27.10.2021
19. Product roadmaps, leveraging data, and defining churn goals | Framer’s Oscar Carlsson

    Publisert: 20.10.2021
20. Retention Talk Audio Trailer

    Publisert: 19.10.2021