How to leverage cancellations | Who Gives A Crap's Jenna Tanenbaum
Retention Talk - En podkast av ProfitWell Recur
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On today's episode of Retention Talk, I speak with Jenna Tanenbaum Head of Growth Marketing at Who Gives A Crap. We talk about using social proof to see what customers are saying about your brand, implementing exit surveys to figure out reasons for churn, and communicating early and often.
