Navigating the Customer Experience
En podkast av Yanique Grant, Customer Experience Strategist, Entrepreneur - Tirsdager
161 Episoder
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157: Understanding How Your Brain Works to Build A Stronger You and Better Relationships with Adele Spraggon
Publisert: 1.3.2022 -
156: How to Achieve and Sustain Customer Success – Formula Explained with Aaron Thompson
Publisert: 4.1.2022 -
155: How To Use the Amazon Model to Become Design Architects for Your Business with Shaahin Cheyene
Publisert: 29.12.2021 -
154: Empowering Employees to Achieve Exponential Growth with Jeff Rosenblum
Publisert: 22.12.2021 -
153: Building A Strong Human-Centered Emotional Connection with Employees and Customers with Ethan Beute
Publisert: 14.12.2021 -
152: Loyalty Redefined! How to Enrich the Lives of Your Customers – The Unbeatable Strategy with Fred Reichheld
Publisert: 30.11.2021 -
151: Stand Out from the Competition - Your Guide to Create and Deliver Remarkable Experiences with Dan Gingiss
Publisert: 23.11.2021 -
150: Insights on Delivering An “Elite” Experience to Clients with Nathan Foy
Publisert: 16.11.2021 -
149: Navigating How to Clearly Gain Momentum on Building the Life You Want with Becca Ribbing
Publisert: 2.11.2021 -
148: Building a Strong Culture Focused on Memorable Experiences with Lucas Root
Publisert: 26.10.2021 -
147: Building a Meaningful Customer Experience – Moments That Matter with Darin Dawson
Publisert: 19.10.2021 -
146: How To Be Successful Working From Home with Michael Arnold
Publisert: 12.10.2021 -
145: Understanding the Power of Delivering an Amazing Employee and Customer Experience with Jason S. Bradshaw
Publisert: 5.10.2021 -
144: 12 Leadership Principles That Guarantee Career Success with Dr. Kaliym Islam
Publisert: 28.9.2021 -
143: How To Build Real Customer Loyalty – Customers Coming Back Again and Again with Shep Hyken
Publisert: 21.9.2021 -
142: Helping The World to Access Wholesale-Based Travel with Ryan Beachum
Publisert: 14.9.2021 -
141: The Key to Building Unbreakable Customer Relationships with Jason Ten-Pow
Publisert: 7.9.2021 -
140: The Benefits of CX Automated Platforms : A Frictionless Experience with Mahesh Ram
Publisert: 27.7.2021 -
139: Transformation Guide for the Most Inexperienced Leaders with Brad Dude
Publisert: 20.7.2021 -
138: Seven Health and Wellness Steps to Enhance Productivity and Maximize Success with Dave Sherwin
Publisert: 13.7.2021
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
