The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podkast av Intercom - Torsdager

Torsdager

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438 Episoder

  1. 360Learning’s Joei Chan on embracing innovation as a content marketer

    Publisert: 29.4.2021
  2. Calm’s Will Larson on how to build a technical leadership career

    Publisert: 22.4.2021
  3. MadKudu’s Francis Brero on how AI can boost conversational support

    Publisert: 15.4.2021
  4. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Publisert: 8.4.2021
  5. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Publisert: 1.4.2021
  6. CX pioneer Jeanne Bliss on building customer-centric businesses

    Publisert: 25.3.2021
  7. Built for you E03: Behind conversation topics and custom reports

    Publisert: 18.3.2021
  8. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Publisert: 11.3.2021
  9. Black Women’s Business Collective founder Zanade Mann on advocating for your peers

    Publisert: 4.3.2021
  10. CX expert Annette Franz on putting the 'customer' in 'customer experience'

    Publisert: 25.2.2021
  11. Inter-Women Presents: Karen and Leandra on leadership

    Publisert: 18.2.2021
  12. Intercom on Product 13: Defining sustainable innovation

    Publisert: 11.2.2021
  13. Norman Crowley on uncovering the business opportunities in tackling climate change

    Publisert: 4.2.2021
  14. Code for America’s Amanda Renteria on defining the citizen experience

    Publisert: 28.1.2021
  15. Conversations on Support

    Publisert: 21.1.2021
  16. Productboard founder and CEO Hubert Palan on mastering product strategy

    Publisert: 14.1.2021
  17. Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology

    Publisert: 7.1.2021
  18. Holiday Rewind: Understanding the Conversational Support Funnel

    Publisert: 31.12.2020
  19. Holiday Rewind: Inside Intercom on Allyship

    Publisert: 24.12.2020
  20. Intercom’s 2020 people pivot

    Publisert: 17.12.2020

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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