The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
-
360Learning’s Joei Chan on embracing innovation as a content marketer
Publisert: 29.4.2021 -
Calm’s Will Larson on how to build a technical leadership career
Publisert: 22.4.2021 -
MadKudu’s Francis Brero on how AI can boost conversational support
Publisert: 15.4.2021 -
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
Publisert: 8.4.2021 -
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
Publisert: 1.4.2021 -
CX pioneer Jeanne Bliss on building customer-centric businesses
Publisert: 25.3.2021 -
Built for you E03: Behind conversation topics and custom reports
Publisert: 18.3.2021 -
Later’s Farhan Virji on adapting B2C support strategies for B2B teams
Publisert: 11.3.2021 -
Black Women’s Business Collective founder Zanade Mann on advocating for your peers
Publisert: 4.3.2021 -
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Publisert: 25.2.2021 -
Inter-Women Presents: Karen and Leandra on leadership
Publisert: 18.2.2021 -
Intercom on Product 13: Defining sustainable innovation
Publisert: 11.2.2021 -
Norman Crowley on uncovering the business opportunities in tackling climate change
Publisert: 4.2.2021 -
Code for America’s Amanda Renteria on defining the citizen experience
Publisert: 28.1.2021 -
Conversations on Support
Publisert: 21.1.2021 -
Productboard founder and CEO Hubert Palan on mastering product strategy
Publisert: 14.1.2021 -
Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology
Publisert: 7.1.2021 -
Holiday Rewind: Understanding the Conversational Support Funnel
Publisert: 31.12.2020 -
Holiday Rewind: Inside Intercom on Allyship
Publisert: 24.12.2020 -
Intercom’s 2020 people pivot
Publisert: 17.12.2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com