The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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​​Shep Hyken on getting customers to come back again and again
Publisert: 23.9.2021 -
Kevin Maney on designing your own category
Publisert: 16.9.2021 -
Webflow’s Maggie Hott on building a scalable sales team from the ground up
Publisert: 9.9.2021 -
Meet the team: Intercom's PMMs discuss our approach to product marketing
Publisert: 2.9.2021 -
Celebrating 10 years of Intercom
Publisert: 26.8.2021 -
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
Publisert: 12.8.2021 -
Rewind: Val Geisler on how to supercharge your email onboarding
Publisert: 5.8.2021 -
BrowserStack’s Mark Rudden on hypergrowth in a global pandemic
Publisert: 29.7.2021 -
Rewind: How Yelp drove down churn by building up customer success
Publisert: 22.7.2021 -
IBM's Arin Bhowmick on designing ethical AI
Publisert: 15.7.2021 -
Rewind: Matt Rogers on scaling your SaaS business
Publisert: 8.7.2021 -
Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch
Publisert: 1.7.2021 -
Celebrating Pride: Being out while the world is in
Publisert: 24.6.2021 -
How Intercom is preparing for a return to the office
Publisert: 17.6.2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Publisert: 10.6.2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Publisert: 3.6.2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Publisert: 27.5.2021 -
Conversations with friends: 6 highlights from behind the mic
Publisert: 20.5.2021 -
Gong’s Linda Lin on customer success strategies for moving upmarket
Publisert: 13.5.2021 -
Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales
Publisert: 6.5.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com