The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episoder

1. Rewind: Jean Hsu on people-centric management

   Publisert: 1.9.2022
2. Kinzen’s CEO Mark Little on the fight against disinformation

   Publisert: 25.8.2022
3. Algolia’s Sarah Dayan on what sets a staff plus engineer apart

   Publisert: 18.8.2022
4. UserTesting’s Janelle Estes on using human insight to create memorable experiences

   Publisert: 11.8.2022
5. Let's talk principles: From technical conservatism to connected, modular systems

   Publisert: 4.8.2022
6. Sanj Bhayro on creating the right foundation to help businesses scale

   Publisert: 28.7.2022
7. Three million downloads and counting: Inside Intercom reaches a podcasting milestone

   Publisert: 21.7.2022
8. Stripe’s James Dyett on a customer-first approach to sales

   Publisert: 14.7.2022
9. Stark’s CEO Cat Noone on designing accessible products

   Publisert: 7.7.2022
10. Form specialist Caroline Jarrett on designing surveys that work

    Publisert: 30.6.2022
11. G2's CMO Amanda Malko on the latest trends in software buying

    Publisert: 23.6.2022
12. Pride 2022: Being out and bringing people in

    Publisert: 16.6.2022
13. Intercom’s product principles: Back to the basics

    Publisert: 9.6.2022
14. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Publisert: 2.6.2022
15. Intercom on Product: Facing the tech slowdown

    Publisert: 26.5.2022
16. 2022 CS Benchmark: How support quality impacts businesses

    Publisert: 19.5.2022
17. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

    Publisert: 12.5.2022
18. Let's talk principles: Exploring how we build product at Intercom

    Publisert: 5.5.2022
19. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

    Publisert: 28.4.2022
20. Dialling it up: The evolution of phone support

    Publisert: 21.4.2022