The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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Velocity's Doug Kessler on bringing the mojo back to content marketing
Publisert: 17.2.2022 -
2022 customer support trends: How support leaders are adapting
Publisert: 10.2.2022 -
CX expert Jay Baer on creating experiences that get your customers talking
Publisert: 3.2.2022 -
How do we feel about being called âwomen in techâ?
Publisert: 27.1.2022 -
Intercom on Product: Speeding back up when momentum drops
Publisert: 20.1.2022 -
Benn Stancil, founder of Mode, on how data science can help us make better decisions
Publisert: 13.1.2022 -
Drataâs CEO Adam Markowitz on creating a culture of cyber security
Publisert: 6.1.2022 -
2021 in conversation: Learnings from the podcast
Publisert: 22.12.2021 -
Andrew Chen on how techâs giants drive growth with network effects
Publisert: 16.12.2021 -
The story behind the chirp: Intercomâs notification sound
Publisert: 9.12.2021 -
Intercom presents Engineer Chats
Publisert: 2.12.2021 -
CX author Dan Gingiss on turning customers into your own salesforce
Publisert: 25.11.2021 -
Writing coach Leslie OâFlahavan on the dos and donâts of customer messaging
Publisert: 18.11.2021 -
UserOnboardâs Samuel Hulick on designing paths, not products
Publisert: 11.11.2021 -
Meet the team: Intercomâs Brand Studio on evolving our brand
Publisert: 4.11.2021 -
Leandra Fishman on driving revenue through stronger customer relationships
Publisert: 28.10.2021 -
Jeff Toister on a guaranteed customer experience
Publisert: 21.10.2021 -
Intercom's Jane Honey on perfecting career paths for product management
Publisert: 14.10.2021 -
Intercom tour: Meet the Sydney office
Publisert: 7.10.2021 -
Little Otterâs Rebecca Egger on making mental health care accessible to all
Publisert: 30.9.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com