The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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Stark’s CEO Cat Noone on designing accessible products
Publisert: 7.7.2022 -
Form specialist Caroline Jarrett on designing surveys that work
Publisert: 30.6.2022 -
G2's CMO Amanda Malko on the latest trends in software buying
Publisert: 23.6.2022 -
Pride 2022: Being out and bringing people in
Publisert: 16.6.2022 -
Intercom’s product principles: Back to the basics
Publisert: 9.6.2022 -
Customer Experience author Elizabeth Dixon on the CX that makes an impact
Publisert: 2.6.2022 -
Intercom on Product: Facing the tech slowdown
Publisert: 26.5.2022 -
2022 CS Benchmark: How support quality impacts businesses
Publisert: 19.5.2022 -
Rewind: Slack’s Ali Rayl on supporting millions of daily active users
Publisert: 12.5.2022 -
Let's talk principles: Exploring how we build product at Intercom
Publisert: 5.5.2022 -
HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel
Publisert: 28.4.2022 -
Dialling it up: The evolution of phone support
Publisert: 21.4.2022 -
Rewind: Shopify’s Hana Abaza on sales and marketing
Publisert: 14.4.2022 -
Oracle’s Catherine Blackmore on the evolution of customer success
Publisert: 7.4.2022 -
Questioning tech: The past, present, and future of survey tools
Publisert: 31.3.2022 -
New at Intercom: Hear all about the next generation of customer engagement
Publisert: 24.3.2022 -
Product evangelist John Cutler on becoming a catalyst for change
Publisert: 16.3.2022 -
Celebrating International Women's Day 2022: Women who broke the bias
Publisert: 8.3.2022 -
Growth marketing expert Ramli John on why you’re getting user onboarding wrong
Publisert: 3.3.2022 -
Wellbeing coach Marilyn Suttle on curbing burnout and attrition
Publisert: 24.2.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com