The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podkast av Intercom - Torsdager

Torsdager

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438 Episoder

  1. Stark’s CEO Cat Noone on designing accessible products

    Publisert: 7.7.2022
  2. Form specialist Caroline Jarrett on designing surveys that work

    Publisert: 30.6.2022
  3. G2's CMO Amanda Malko on the latest trends in software buying

    Publisert: 23.6.2022
  4. Pride 2022: Being out and bringing people in

    Publisert: 16.6.2022
  5. Intercom’s product principles: Back to the basics

    Publisert: 9.6.2022
  6. Customer Experience author Elizabeth Dixon on the CX that makes an impact

    Publisert: 2.6.2022
  7. Intercom on Product: Facing the tech slowdown

    Publisert: 26.5.2022
  8. 2022 CS Benchmark: How support quality impacts businesses

    Publisert: 19.5.2022
  9. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

    Publisert: 12.5.2022
  10. Let's talk principles: Exploring how we build product at Intercom

    Publisert: 5.5.2022
  11. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

    Publisert: 28.4.2022
  12. Dialling it up: The evolution of phone support

    Publisert: 21.4.2022
  13. Rewind: Shopify’s Hana Abaza on sales and marketing

    Publisert: 14.4.2022
  14. Oracle’s Catherine Blackmore on the evolution of customer success

    Publisert: 7.4.2022
  15. Questioning tech: The past, present, and future of survey tools

    Publisert: 31.3.2022
  16. New at Intercom: Hear all about the next generation of customer engagement

    Publisert: 24.3.2022
  17. Product evangelist John Cutler on becoming a catalyst for change

    Publisert: 16.3.2022
  18. Celebrating International Women's Day 2022: Women who broke the bias

    Publisert: 8.3.2022
  19. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

    Publisert: 3.3.2022
  20. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

    Publisert: 24.2.2022

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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