The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager

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466 Episoder
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Gainsight PX founder Mickey Alon on using your product as a vehicle for growth
Publisert: 26.1.2023 -
The future of learning: meet the edtech companies leading the way
Publisert: 19.1.2023 -
MadKudu’s co-founder Francis Brero on unlocking the keys of product-led growth
Publisert: 12.1.2023 -
CX expert Bill Price on creating frictionless customer experiences
Publisert: 5.1.2023 -
2022 in review: Highlights from this year's best conversations
Publisert: 20.12.2022 -
Venture capitalist Harry Stebbings on getting into venture
Publisert: 15.12.2022 -
How ChatGPT changed everything: Thoughts from the frontline of the AI/ML revolution
Publisert: 9.12.2022 -
Intercom’s Product Principles: building solutions that fit the bill
Publisert: 1.12.2022 -
ProfitWell founder Patrick Campbell on life after acquisition
Publisert: 23.11.2022 -
Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success
Publisert: 17.11.2022 -
Solving the Innovator's Dilemma: How successful companies are embracing innovation units
Publisert: 10.11.2022 -
Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support
Publisert: 3.11.2022 -
Collect's Founder Alex Delivet on automating data collection
Publisert: 27.10.2022 -
Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done
Publisert: 20.10.2022 -
New at Intercom: Unlocking in-product messaging
Publisert: 13.10.2022 -
Management coach Lara Hogan on perfecting the leadership craft
Publisert: 6.10.2022 -
Engineering principles: Shaping the solution and building in small steps
Publisert: 29.9.2022 -
How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen
Publisert: 22.9.2022 -
Emojis mean business: The characters transforming business messaging
Publisert: 15.9.2022 -
Intercom on Product: The new dawn of Machine Learning
Publisert: 8.9.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com