The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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ProfitWell founder Patrick Campbell on life after acquisition
Publisert: 23.11.2022 -
Chili Piper’s Co-Founder Alina Vandenberghe on bootstrapping your way to success
Publisert: 17.11.2022 -
Solving the Innovator's Dilemma: How successful companies are embracing innovation units
Publisert: 10.11.2022 -
Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support
Publisert: 3.11.2022 -
Collect's Founder Alex Delivet on automating data collection
Publisert: 27.10.2022 -
Rewind: Strategyn’s Tony Ulwick on Jobs-to-be-Done
Publisert: 20.10.2022 -
New at Intercom: Unlocking in-product messaging
Publisert: 13.10.2022 -
Management coach Lara Hogan on perfecting the leadership craft
Publisert: 6.10.2022 -
Engineering principles: Shaping the solution and building in small steps
Publisert: 29.9.2022 -
How to deploy empathy to get the most out of customer interviews, according to Geocodio's Michele Hansen
Publisert: 22.9.2022 -
Emojis mean business: The characters transforming business messaging
Publisert: 15.9.2022 -
Intercom on Product: The new dawn of Machine Learning
Publisert: 8.9.2022 -
Rewind: Jean Hsu on people-centric management
Publisert: 1.9.2022 -
Kinzen’s CEO Mark Little on the fight against disinformation
Publisert: 25.8.2022 -
Algolia’s Sarah Dayan on what sets a staff plus engineer apart
Publisert: 18.8.2022 -
UserTesting’s Janelle Estes on using human insight to create memorable experiences
Publisert: 11.8.2022 -
Let's talk principles: From technical conservatism to connected, modular systems
Publisert: 4.8.2022 -
Sanj Bhayro on creating the right foundation to help businesses scale
Publisert: 28.7.2022 -
Three million downloads and counting: Inside Intercom reaches a podcasting milestone
Publisert: 21.7.2022 -
Stripe’s James Dyett on a customer-first approach to sales
Publisert: 14.7.2022
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com
