The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager

Kategorier:
466 Episoder
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Celebrating Pride: Being out while the world is in
Publisert: 24.6.2021 -
How Intercom is preparing for a return to the office
Publisert: 17.6.2021 -
Rewind: Guru's Rick Nucci on using automation to scale your customer experience
Publisert: 10.6.2021 -
Intercom on Product: Accelerating your strategy after COVID-19
Publisert: 3.6.2021 -
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
Publisert: 27.5.2021 -
Conversations with friends: 6 highlights from behind the mic
Publisert: 20.5.2021 -
Gong’s Linda Lin on customer success strategies for moving upmarket
Publisert: 13.5.2021 -
Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales
Publisert: 6.5.2021 -
360Learning’s Joei Chan on embracing innovation as a content marketer
Publisert: 29.4.2021 -
Calm’s Will Larson on how to build a technical leadership career
Publisert: 22.4.2021 -
MadKudu’s Francis Brero on how AI can boost conversational support
Publisert: 15.4.2021 -
Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare
Publisert: 8.4.2021 -
Wikimedia Foundation COO Janeen Uzzell on future-proofing history
Publisert: 1.4.2021 -
CX pioneer Jeanne Bliss on building customer-centric businesses
Publisert: 25.3.2021 -
Built for you E03: Behind conversation topics and custom reports
Publisert: 18.3.2021 -
Later’s Farhan Virji on adapting B2C support strategies for B2B teams
Publisert: 11.3.2021 -
Black Women’s Business Collective founder Zanade Mann on advocating for your peers
Publisert: 4.3.2021 -
CX expert Annette Franz on putting the 'customer' in 'customer experience'
Publisert: 25.2.2021 -
Inter-Women Presents: Karen and Leandra on leadership
Publisert: 18.2.2021 -
Intercom on Product 13: Defining sustainable innovation
Publisert: 11.2.2021
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com