The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

438 Episoder

1. Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

   Publisert: 30.7.2020
2. Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

   Publisert: 23.7.2020
3. Scale: Checking in on Shopify Plus' 11,000 checkouts per minute

   Publisert: 16.7.2020
4. G2's Kevin Indig on searching for meaning and the meaning of search

   Publisert: 9.7.2020
5. Scale: How Zapier supports 3 million users by investing in customer outcomes

   Publisert: 2.7.2020
6. We run on inclusion: Sharing stories and lived experiences

   Publisert: 27.6.2020
7. Speaking out: Inside Intercom on allyship

   Publisert: 25.6.2020
8. Understanding the Conversational Support Funnel framework

   Publisert: 23.6.2020
9. Kathryn Finney on intersectionality and using your privilege for good

   Publisert: 18.6.2020
10. Inside Intercom X Black Tech Unplugged

    Publisert: 11.6.2020
11. 8′46″

    Publisert: 4.6.2020
12. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Publisert: 28.5.2020
13. Ryan Steinberg on fostering empathetic automation

    Publisert: 21.5.2020
14. H.O.M.E: Entertainment - when all the world's a stage

    Publisert: 14.5.2020
15. Intercom on Product: Understanding your customer is key to good product judgment

    Publisert: 12.5.2020
16. H.O.M.E: Market - when this little piggy stayed home

    Publisert: 7.5.2020
17. H.O.M.E: Off the clock - love, laughter, and life through a lens

    Publisert: 30.4.2020
18. H.O.M.E: Health and wellness in the great indoors

    Publisert: 23.4.2020
19. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

    Publisert: 16.4.2020
20. Navigating the surge: A customer support roundtable

    Publisert: 9.4.2020