The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager

Kategorier:
466 Episoder
-
Blind co-founder Kyum Kim on the hidden power of anonymity
Publisert: 17.9.2020 -
The appliance of science: Mark Roberge’s formula for scaling
Publisert: 10.9.2020 -
Built for You: How customer feedback informs what we ship
Publisert: 3.9.2020 -
Subscribing to the future with Zuora's Carl Gold
Publisert: 27.8.2020 -
Intercom on Product: Meet your marketer
Publisert: 25.8.2020 -
Tech philosopher Alex Wolf on designing harmonious technology
Publisert: 20.8.2020 -
From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands
Publisert: 13.8.2020 -
Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future
Publisert: 6.8.2020 -
Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Publisert: 30.7.2020 -
Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools
Publisert: 23.7.2020 -
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
Publisert: 16.7.2020 -
G2's Kevin Indig on searching for meaning and the meaning of search
Publisert: 9.7.2020 -
Scale: How Zapier supports 3 million users by investing in customer outcomes
Publisert: 2.7.2020 -
We run on inclusion: Sharing stories and lived experiences
Publisert: 27.6.2020 -
Speaking out: Inside Intercom on allyship
Publisert: 25.6.2020 -
Understanding the Conversational Support Funnel framework
Publisert: 23.6.2020 -
Kathryn Finney on intersectionality and using your privilege for good
Publisert: 18.6.2020 -
Inside Intercom X Black Tech Unplugged
Publisert: 11.6.2020 -
8′46″
Publisert: 4.6.2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Publisert: 28.5.2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com