The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podkast av Intercom - Torsdager

Torsdager

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438 Episoder

  1. The SaaS response - how our peers are responding to COVID-19

    Publisert: 2.4.2020
  2. Working together while apart - a remote roundtable

    Publisert: 26.3.2020
  3. Bailey Richardson on fostering community creatively in a crisis

    Publisert: 19.3.2020
  4. Shep Hyken on fostering the cult of the customer

    Publisert: 12.3.2020
  5. The remote rundown: Tips from the experts

    Publisert: 10.3.2020
  6. Jasmine Friedl on design, diversity and choosing a different path

    Publisert: 5.3.2020
  7. About a bot: The making of Resolution Bot

    Publisert: 27.2.2020
  8. Author and product leader Buster Benson on the art of productive disagreement

    Publisert: 20.2.2020
  9. Intercom on Product: Why making every day count is key to progress

    Publisert: 18.2.2020
  10. Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

    Publisert: 13.2.2020
  11. From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

    Publisert: 31.1.2020
  12. Scale: ChartMogul’s Nick Franklin on navigating hypergrowth

    Publisert: 23.1.2020
  13. Miro CEO Andrey Khusid on the art of distributed teamwork

    Publisert: 16.1.2020
  14. Design expert Jared Spool on teaching UX to the next generation

    Publisert: 9.1.2020
  15. Intercom on Product: The dawn of a new decade

    Publisert: 3.1.2020
  16. Pause/Rewind: 2019 on the Inside Intercom podcast

    Publisert: 19.12.2019
  17. Scale: How Vidyard uncovered a multimillion-dollar growth lever - by moving downmarket (S02:E05)

    Publisert: 12.12.2019
  18. Scale: Ok, Google: Scale my SaaS business (S02E04)

    Publisert: 5.12.2019
  19. Scale: How to achieve 2,500% revenue growth: 5 lessons from Paddle’s Ed Fry (S02E03)

    Publisert: 27.11.2019
  20. Intercom on Product: The intersection of company and product strategy

    Publisert: 25.11.2019

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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