The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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The SaaS response - how our peers are responding to COVID-19
Publisert: 2.4.2020 -
Working together while apart - a remote roundtable
Publisert: 26.3.2020 -
Bailey Richardson on fostering community creatively in a crisis
Publisert: 19.3.2020 -
Shep Hyken on fostering the cult of the customer
Publisert: 12.3.2020 -
The remote rundown: Tips from the experts
Publisert: 10.3.2020 -
Jasmine Friedl on design, diversity and choosing a different path
Publisert: 5.3.2020 -
About a bot: The making of Resolution Bot
Publisert: 27.2.2020 -
Author and product leader Buster Benson on the art of productive disagreement
Publisert: 20.2.2020 -
Intercom on Product: Why making every day count is key to progress
Publisert: 18.2.2020 -
Scale: Tray.ioâs VP of Marketing Alex Ortiz on embracing the era of automation
Publisert: 13.2.2020 -
From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100
Publisert: 31.1.2020 -
Scale: ChartMogulâs Nick Franklin on navigating hypergrowth
Publisert: 23.1.2020 -
Miro CEO Andrey Khusid on the art of distributed teamwork
Publisert: 16.1.2020 -
Design expert Jared Spool on teaching UX to the next generation
Publisert: 9.1.2020 -
Intercom on Product: The dawn of a new decade
Publisert: 3.1.2020 -
Pause/Rewind: 2019 on the Inside Intercom podcast
Publisert: 19.12.2019 -
Scale: How Vidyard uncovered a multimillion-dollar growth lever - by moving downmarket (S02:E05)
Publisert: 12.12.2019 -
Scale: Ok, Google: Scale my SaaS business (S02E04)
Publisert: 5.12.2019 -
Scale: How to achieve 2,500% revenue growth: 5 lessons from Paddleâs Ed Fry (S02E03)
Publisert: 27.11.2019 -
Intercom on Product: The intersection of company and product strategy
Publisert: 25.11.2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com