The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episoder

1. Ryan Steinberg on fostering empathetic automation

   Publisert: 21.5.2020
2. H.O.M.E: Entertainment - when all the world's a stage

   Publisert: 14.5.2020
3. Intercom on Product: Understanding your customer is key to good product judgment

   Publisert: 12.5.2020
4. H.O.M.E: Market - when this little piggy stayed home

   Publisert: 7.5.2020
5. H.O.M.E: Off the clock - love, laughter, and life through a lens

   Publisert: 30.4.2020
6. H.O.M.E: Health and wellness in the great indoors

   Publisert: 23.4.2020
7. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

   Publisert: 16.4.2020
8. Navigating the surge: A customer support roundtable

   Publisert: 9.4.2020
9. The SaaS response - how our peers are responding to COVID-19

   Publisert: 2.4.2020
10. Working together while apart - a remote roundtable

    Publisert: 26.3.2020
11. Bailey Richardson on fostering community creatively in a crisis

    Publisert: 19.3.2020
12. Shep Hyken on fostering the cult of the customer

    Publisert: 12.3.2020
13. The remote rundown: Tips from the experts

    Publisert: 10.3.2020
14. Jasmine Friedl on design, diversity and choosing a different path

    Publisert: 5.3.2020
15. About a bot: The making of Resolution Bot

    Publisert: 27.2.2020
16. Author and product leader Buster Benson on the art of productive disagreement

    Publisert: 20.2.2020
17. Intercom on Product: Why making every day count is key to progress

    Publisert: 18.2.2020
18. Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

    Publisert: 13.2.2020
19. From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

    Publisert: 31.1.2020
20. Scale: ChartMogul’s Nick Franklin on navigating hypergrowth

    Publisert: 23.1.2020