The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
Publisert: 21.11.2019 -
Scale: How Yelp drove down churn by building a customer success org (S02:E01)
Publisert: 14.11.2019 -
Spendesk's Nicolas Marchais on evolving with your market
Publisert: 7.11.2019 -
The Sales Summit: In summation
Publisert: 5.11.2019 -
Woven CEO Tim Campos on how to spend your most important asset. (Spoiler: It’s time)
Publisert: 31.10.2019 -
The Sales Summit: Challenges of growth
Publisert: 29.10.2019 -
People & Company’s Bailey Richardson on how to find your people
Publisert: 24.10.2019 -
The Sales Summit: Scaling sales with automation
Publisert: 22.10.2019 -
Intercom on Product: Rethinking outcomes over output
Publisert: 17.10.2019 -
The Sales Summit: The need for speed
Publisert: 15.10.2019 -
Louis Rosenfeld on how UX design can close the gaps between people
Publisert: 10.10.2019 -
Fix My Churn’s Val Geisler on how to supercharge your email onboarding
Publisert: 3.10.2019 -
Beyond the hype: Practical advice on building a platform
Publisert: 26.9.2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Publisert: 19.9.2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Publisert: 12.9.2019 -
Intercom on Product 5: Rise of the “keyboard-first” generation
Publisert: 5.9.2019 -
Everything we’ve learned about scaling sales
Publisert: 29.8.2019 -
Intercom’s Jonathon Colman on why content designers should do less
Publisert: 22.8.2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Publisert: 15.8.2019 -
Slack’s Lane Collins on radical convenience in the customer experience
Publisert: 8.8.2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com