The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

En podkast av Intercom - Torsdager

Torsdager

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438 Episoder

  1. Brex's Michael Tannenbaum on fintech growth strategies

    Publisert: 1.8.2019
  2. Intercom on Product: The principles behind how we build

    Publisert: 25.7.2019
  3. New Relic's Mark Weitzel on creating open developer communities

    Publisert: 18.7.2019
  4. HubSpot’s Michael Redbord on staying in touch with your customers as you scale

    Publisert: 11.7.2019
  5. Josh Seiden on why your product team should focus on outcome vs. output

    Publisert: 4.7.2019
  6. Intercom on Product: The most valuable meetings for building product

    Publisert: 27.6.2019
  7. Slack’s Ceci Stallsmith on marketing your product platform

    Publisert: 19.6.2019
  8. Box’s Jeetu Patel on becoming a platform company

    Publisert: 13.6.2019
  9. Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay

    Publisert: 6.6.2019
  10. Intercom on Product: How we unlock the power of feedback

    Publisert: 30.5.2019
  11. Measuring the voice of the customer with Wootric's Deepa Subramanian

    Publisert: 23.5.2019
  12. The story behind building Product Tours

    Publisert: 16.5.2019
  13. Scale #9 - The future of customer acquisition with HubSpot’s Meghan Keaney Anderson

    Publisert: 9.5.2019
  14. Scale #8 - How to kickstart billion dollar companies like Instacart and Instagram

    Publisert: 2.5.2019
  15. Intercom on Product – New series with Des Traynor and SVP of Product Paul Adams

    Publisert: 29.4.2019
  16. Scale #7 - The ugly side of growth

    Publisert: 25.4.2019
  17. Rick Nucci, CEO of Guru, on automation and the customer experience

    Publisert: 22.4.2019
  18. Scale #6 - Should you disrupt or create a category? Lessons from Gainsight's CMO Anthony Kennada.

    Publisert: 18.4.2019
  19. Scale #5 - How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation

    Publisert: 11.4.2019
  20. Scale #4 - How to build a billion dollar sales team like Stripe

    Publisert: 4.4.2019

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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