The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
466 Episoder
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Beyond the hype: Practical advice on building a platform
Publisert: 26.9.2019 -
Close.com's Steli Efti on balancing competition and collaboration in sales
Publisert: 19.9.2019 -
Human-Centered Design Network's Gerry Scullion on inclusive architecture
Publisert: 12.9.2019 -
Intercom on Product 5: Rise of the “keyboard-first” generation
Publisert: 5.9.2019 -
Everything we’ve learned about scaling sales
Publisert: 29.8.2019 -
Intercom’s Jonathon Colman on why content designers should do less
Publisert: 22.8.2019 -
Lean UX author Jeff Gothelf on why design must have a seat at the table
Publisert: 15.8.2019 -
Slack’s Lane Collins on radical convenience in the customer experience
Publisert: 8.8.2019 -
Brex's Michael Tannenbaum on fintech growth strategies
Publisert: 1.8.2019 -
Intercom on Product: The principles behind how we build
Publisert: 25.7.2019 -
New Relic's Mark Weitzel on creating open developer communities
Publisert: 18.7.2019 -
HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Publisert: 11.7.2019 -
Josh Seiden on why your product team should focus on outcome vs. output
Publisert: 4.7.2019 -
Intercom on Product: The most valuable meetings for building product
Publisert: 27.6.2019 -
Slack’s Ceci Stallsmith on marketing your product platform
Publisert: 19.6.2019 -
Box’s Jeetu Patel on becoming a platform company
Publisert: 13.6.2019 -
Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay
Publisert: 6.6.2019 -
Intercom on Product: How we unlock the power of feedback
Publisert: 30.5.2019 -
Measuring the voice of the customer with Wootric's Deepa Subramanian
Publisert: 23.5.2019 -
The story behind building Product Tours
Publisert: 16.5.2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com