The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
466 Episoder
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Scale #9 - The future of customer acquisition with HubSpot’s Meghan Keaney Anderson
Publisert: 9.5.2019 -
Scale #8 - How to kickstart billion dollar companies like Instacart and Instagram
Publisert: 2.5.2019 -
Intercom on Product – New series with Des Traynor and SVP of Product Paul Adams
Publisert: 29.4.2019 -
Scale #7 - The ugly side of growth
Publisert: 25.4.2019 -
Rick Nucci, CEO of Guru, on automation and the customer experience
Publisert: 22.4.2019 -
Scale #6 - Should you disrupt or create a category? Lessons from Gainsight's CMO Anthony Kennada.
Publisert: 18.4.2019 -
Scale #5 - How marketing helped Segment go from 6 months runway to a $1.5 billion dollar valuation
Publisert: 11.4.2019 -
Scale #4 - How to build a billion dollar sales team like Stripe
Publisert: 4.4.2019 -
Scale #3 - What makes a world-class CMO in 2019? And the #1 reason CMOs fail
Publisert: 28.3.2019 -
Scale #2 - How Atlassian built a $20 billion dollar company with no sales team
Publisert: 21.3.2019 -
Scale #1 - How to be customer centric in a high growth environment
Publisert: 14.3.2019 -
User onboarding best practices with Samuel Hulick, Casey Winters, Joanna Wiebe, Scott Belsky and Shaun Clowes
Publisert: 7.3.2019 -
HubSpot’s Kieran Flanagan on product-led growth
Publisert: 28.2.2019 -
Ryan Bonnici, G2.com CMO, on selling to educated users
Publisert: 21.2.2019 -
Rachel Hepworth, Head of Growth Marketing at Slack
Publisert: 14.2.2019 -
Coda’s Shishir Mehrotra on rethinking docs from scratch
Publisert: 7.2.2019 -
Understanding your ideal customers and how to sell to them
Publisert: 31.1.2019 -
Salesforce’s Mike Kreaden on how to build a platform to drive growth
Publisert: 24.1.2019 -
Paul Adams, VP of Product, Intercom on avoiding the pendulum swing when problem-solving
Publisert: 17.1.2019 -
How bots, messengers and apps will define 2019 with Des Traynor, Paul Adams and Emmet Connolly
Publisert: 10.1.2019
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠www.intercom.com