The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
466 Episoder
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Des Traynor, Paul Adams and Emmet Connolly on 2018 product and design lessons
Publisert: 3.1.2019 -
Sujan Patel on scaling growth with chatbots
Publisert: 20.12.2018 -
Facebook Workplaceâs Julien Codorniou on turning companies into communities
Publisert: 13.12.2018 -
Ambient Strategyâs April Dunford on what marketers get wrong about positioning
Publisert: 6.12.2018 -
ProfitWellâs Patrick Campbell on the art and science of pricing
Publisert: 29.11.2018 -
Matt Hodges on being Intercom's first product marketer
Publisert: 22.11.2018 -
Mongo DB's Meagen Eisenberg on the must-have marketing tech stack
Publisert: 15.11.2018 -
Sabrina Gordon on growing customer support in a product-first company
Publisert: 8.11.2018 -
David Skok on the metrics every SaaS company should be tracking
Publisert: 1.11.2018 -
The myths of product market fit with Intercom's Greg Davis
Publisert: 25.10.2018 -
SalesLoft's Sydney Sloan on championing the customer experience
Publisert: 18.10.2018 -
Rise of the bots
Publisert: 11.10.2018 -
Des Traynor's lessons on scaling a team
Publisert: 4.10.2018 -
Jake Knapp on redesigning the way we work
Publisert: 27.9.2018 -
Sales and marketing alignment with Intercom's Jeff Serlin and Brian Kotlyar
Publisert: 20.9.2018 -
Brian Donohue, Director of Product Management at Intercom
Publisert: 13.9.2018 -
How to tell your company story, with Intercom's Jeff Gardner
Publisert: 6.9.2018 -
GVâs Kate Aronowitz and Vanessa Cho on leading through design
Publisert: 30.8.2018 -
Design in interesting times with Intercom's Emmet Connolly
Publisert: 23.8.2018 -
Nick Caldwell, VP of Engineering at Reddit
Publisert: 16.8.2018
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com