The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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The emergence of superintelligent AI
Publisert: 31.8.2023 -
Learn how AI can unlock productivity, according to AI founder Andrew Louder
Publisert: 24.8.2023 -
Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi
Publisert: 17.8.2023 -
The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership
Publisert: 10.8.2023 -
CX strategist Lynn Hunsaker on putting the customer at the heart of innovation
Publisert: 2.8.2023 -
Rewind: Square's Rohini Pandhi on spotting and solving customer problems
Publisert: 27.7.2023 -
What happens when customers meet chatbots? Discussing our latest research on AI in customer service
Publisert: 20.7.2023 -
AI educator Kavita Ganesan on uncovering AI opportunities in your business
Publisert: 13.7.2023 -
Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes
Publisert: 6.7.2023 -
Becoming Fin: The story behind the name of our AI chatbot
Publisert: 29.6.2023 -
Adapting to the AI revolution in CS: Discussing our 2023 AI report
Publisert: 22.6.2023 -
Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
Publisert: 15.6.2023 -
From science fiction to reality: Exploring the potential of LLMs
Publisert: 8.6.2023 -
Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space
Publisert: 1.6.2023 -
Intercom on Product: The AI revolution and the future of customer service
Publisert: 25.5.2023 -
Building AI that works: How to navigate the AI frontier as a product leader
Publisert: 17.5.2023 -
Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
Publisert: 11.5.2023 -
How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon
Publisert: 4.5.2023 -
How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown
Publisert: 27.4.2023 -
How to prove the value of your customer experience programs â actionable advice from CX expert Jim Tincher
Publisert: 20.4.2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com