The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episoder

1. A day in the life of a conversation designer

   Publisert: 19.9.2024
2. Built For You: Fin AI Agent is now available over email

   Publisert: 12.9.2024
3. Leadership's Role in Creating a Customer-Centric Culture

   Publisert: 9.9.2024
4. A day in the life of a support knowledge manager

   Publisert: 22.8.2024
5. Defining and evaluating a remarkable customer experience

   Publisert: 15.8.2024
6. Off Script: Better, faster, cheaper

   Publisert: 8.8.2024
7. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

   Publisert: 1.8.2024
8. Strategies for getting executive buy-in to adopt AI-first CS

   Publisert: 25.7.2024
9. How to lead your customer service team into the AI future

   Publisert: 18.7.2024
10. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Publisert: 4.7.2024
11. Building the future of AI-first customer service

    Publisert: 27.6.2024
12. Off Script: Reinventing customer service with AI

    Publisert: 20.6.2024
13. Unlocking customer service's strategic potential with AI

    Publisert: 13.6.2024
14. Shep Hyken on getting ahead of the competition with exceptional CX

    Publisert: 6.6.2024
15. Evolving your support org to thrive in the AI era

    Publisert: 24.5.2024
16. Mapping out the first 90 days with AI-first Customer Service

    Publisert: 16.5.2024
17. Off Script: Into the future with AI-first Customer Service

    Publisert: 9.5.2024
18. Exploring customer service career paths in the age of AI

    Publisert: 2.5.2024
19. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

    Publisert: 25.4.2024
20. Moment of truth – Fin AI Copilot in practice

    Publisert: 18.4.2024