The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
En podkast av Intercom - Torsdager
Kategorier:
438 Episoder
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How to lead your customer service team into the AI future
Publisert: 18.7.2024 -
Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders
Publisert: 4.7.2024 -
Building the future of AI-first customer service
Publisert: 27.6.2024 -
Off Script: Reinventing customer service with AI
Publisert: 20.6.2024 -
Unlocking customer service's strategic potential with AI
Publisert: 13.6.2024 -
Shep Hyken on getting ahead of the competition with exceptional CX
Publisert: 6.6.2024 -
Evolving your support org to thrive in the AI era
Publisert: 24.5.2024 -
Mapping out the first 90 days with AI-first Customer Service
Publisert: 16.5.2024 -
Off Script: Into the future with AI-first Customer Service
Publisert: 9.5.2024 -
Exploring customer service career paths in the age of AI
Publisert: 2.5.2024 -
Unpacking the impact of AI on CX with PartnerHero's Mercer Smith
Publisert: 25.4.2024 -
Moment of truth â Fin AI Copilot in practice
Publisert: 18.4.2024 -
How Fin AI Copilot changes the game for support teams
Publisert: 11.4.2024 -
Introducing Off Script: Des Traynor on the AI revolution
Publisert: 4.4.2024 -
Stacy Sherman on how to design customer experiences that drive loyalty
Publisert: 28.3.2024 -
Fueling the AI machine with the knowledge it needs
Publisert: 21.3.2024 -
How AI is transforming customer service tech stacks
Publisert: 7.3.2024 -
Amplitudeâs Jenna Elliott on navigating the future of customer success
Publisert: 29.2.2024 -
Understanding the changing economics of customer service in the age of AI
Publisert: 22.2.2024 -
Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers
Publisert: 15.2.2024
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletterđ www.intercom.com