Experience Action
En podkast av Jeannie Walters, CCXP - Tirsdager
113 Episoder
-
What is the Value of Customer Feedback?
Publisert: 9.1.2024 -
5 Must-Do's to End the Year Strong
Publisert: 12.12.2023 -
Balancing Humans and AI in CX
Publisert: 5.12.2023 -
CX Pulse Check - November 2023
Publisert: 28.11.2023 -
Your CX Library
Publisert: 14.11.2023 -
Getting Part-Time Employees to Embrace CX
Publisert: 7.11.2023 -
A Scary CX Story
Publisert: 31.10.2023 -
CX Pulse Check #2
Publisert: 24.10.2023 -
Customer Experience VS. Member Experience
Publisert: 17.10.2023 -
Acting on Negative Feedback
Publisert: 10.10.2023 -
Updating CX Foundations
Publisert: 3.10.2023 -
CX Pulse Check
Publisert: 26.9.2023 -
Prioritizing with a CX Charter
Publisert: 19.9.2023 -
Performance Reviews & CX
Publisert: 12.9.2023 -
Focus Groups and Feedback
Publisert: 5.9.2023 -
Customer Service vs Customer Experience
Publisert: 29.8.2023 -
Am I the Only One Who Cares?
Publisert: 22.8.2023 -
Find Your CX Budget
Publisert: 15.8.2023 -
Getting Serious about CX
Publisert: 8.8.2023 -
CX as a Brand Differentiator
Publisert: 1.8.2023
How do we do this customer experience thing anyway? Join award-winning customer experience (CX) expert Jeannie Walters as she answers real questions from overwhelmed leaders! Let's turn ideas into ACTION! From company culture to employee experience (EX) to customer service, Jeannie wants to help you demystify the process for enriching the customer experience. With over 20 years investigating the best and worst in CX, this international keynote speaker has heard it all... and now she's here to give you the answers you need! You won't want to miss an episode! Do you have a question? Visit askjeannie.vip to leave Jeannie a voicemail!
