Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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40: Looking Beyond the Numbers with Mike Redbord
Publisert: 28.2.2020 -
39: Looking Beyond the Numbers with Meredith Molloy
Publisert: 27.2.2020 -
38: Looking Beyond the Numbers with Jenny Dempsey
Publisert: 26.2.2020 -
37: Looking Beyond the Numbers with Natalie Ruhl
Publisert: 25.2.2020 -
36: Looking Beyond the Numbers with Ash Rhodes
Publisert: 24.2.2020 -
35: Managing Performance Issues with Simone Secci
Publisert: 21.2.2020 -
34: Managing Performance Issues with Brittany Naylor
Publisert: 20.2.2020 -
33: Managing Performance Issues with Josh Magsam
Publisert: 19.2.2020 -
32: Managing Performance Issues with Hilary Dudek
Publisert: 18.2.2020 -
31: Managing Performance Issues with Ash Rhodes
Publisert: 17.2.2020 -
30: Metrics with Simone Secci
Publisert: 14.2.2020 -
29: Metrics with Chris Taylor
Publisert: 13.2.2020 -
28: Metrics with Meredith Molloy
Publisert: 12.2.2020 -
27: Metrics with Vanessa Subramaniam
Publisert: 11.2.2020 -
26: Metrics with Craig Stoss
Publisert: 10.2.2020 -
25: Moving from Doing to Leading the Work with Jenny Dempsey
Publisert: 7.2.2020 -
24: Moving from Doing to Leading the Work with Hilary Dudek
Publisert: 6.2.2020 -
23: Moving from Doing to Leading the Work with Matt Dale
Publisert: 5.2.2020 -
22: Moving from Doing to Leading the Work with Natalie Ruhl
Publisert: 4.2.2020 -
21: Moving from Doing to Leading the Work with Ash Rhodes
Publisert: 3.2.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
