Customer Support Leaders

En podkast av Charlotte Ward

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Kategorier:

Forretning Teknologi

329 Episoder

  1. 28: Metrics with Meredith Molloy

    Publisert: 12.2.2020

  2. 27: Metrics with Vanessa Subramaniam

    Publisert: 11.2.2020

  3. 26: Metrics with Craig Stoss

    Publisert: 10.2.2020

  4. 25: Moving from Doing to Leading the Work with Jenny Dempsey

    Publisert: 7.2.2020

  5. 24: Moving from Doing to Leading the Work with Hilary Dudek

    Publisert: 6.2.2020

  6. 23: Moving from Doing to Leading the Work with Matt Dale

    Publisert: 5.2.2020

  7. 22: Moving from Doing to Leading the Work with Natalie Ruhl

    Publisert: 4.2.2020

  8. 21: Moving from Doing to Leading the Work with Ash Rhodes

    Publisert: 3.2.2020

  9. 20: Transitioning to Leadership - Personal Perspectives with Simone Secci

    Publisert: 31.1.2020

  10. 19: Transitioning to Leadership - Personal Perspectives with Chris Taylor

    Publisert: 30.1.2020

  11. 18: Transitioning to Leadership - Personal Perspectives with Kristina King

    Publisert: 29.1.2020

  12. 17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl

    Publisert: 28.1.2020

  13. 16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes

    Publisert: 27.1.2020

  14. 15: Awkward Conversations with Lauren Eimers

    Publisert: 24.1.2020

  15. 14: Awkward Conversations with Matt Dale

    Publisert: 23.1.2020

  16. 13: Awkward Conversations with Meredith Molloy

    Publisert: 22.1.2020

  17. 12: Awkward Conversations with Ash Rhodes

    Publisert: 21.1.2020

  18. 11: Awkward Conversations with Hilary Dudek

    Publisert: 20.1.2020

  19. 10: Future of Support with Jenny Dempsey

    Publisert: 17.1.2020

  20. 9: Future of Support with Kristina King

    Publisert: 16.1.2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
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