Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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59: Building Leaders in Your Team with Ryan Klausner
Publisert: 23.4.2020 -
58: Building Leaders in Your Team with Josh Magsam
Publisert: 22.4.2020 -
57: Building Leaders in Your Team with Ash Rhodes
Publisert: 21.4.2020 -
56: Building Leaders in Your Team with Meredith Molloy
Publisert: 20.4.2020 -
55: Panel: How customer-centric are you?
Publisert: 17.4.2020 -
54: Panel: Customer communications in a crisis
Publisert: 10.4.2020 -
53: Panel: Handling layoffs like a human
Publisert: 3.4.2020 -
52: Panel: Corona-crisis check-in
Publisert: 27.3.2020 -
51: Panel: Women Leaders in Support
Publisert: 20.3.2020 -
Upcoming Specials
Publisert: 16.3.2020 -
50: Hiring in Support with Josh Magsam
Publisert: 13.3.2020 -
49: Hiring in Support with Alyssa Percell
Publisert: 12.3.2020 -
48: Hiring in Support with Craig Stoss
Publisert: 11.3.2020 -
47: Hiring in Support with Kristina King
Publisert: 10.3.2020 -
46: Hiring in Support with Ulrike Pitzschke
Publisert: 9.3.2020 -
45: Careers in Support with Kristina King
Publisert: 6.3.2020 -
44: Careers in Support with Mike Redbord
Publisert: 5.3.2020 -
43: Careers in Support with Vanessa Subramaniam
Publisert: 4.3.2020 -
42: Careers in Support with Natalie Ruhl
Publisert: 3.3.2020 -
41: Careers in Support with Matt Dale
Publisert: 2.3.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
