Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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79: Forecasting in Support with Matt Dale
Publisert: 21.5.2020 -
78: Forecasting in Support with Greg Skirving
Publisert: 20.5.2020 -
77: Forecasting in Support with Mike Redbord
Publisert: 19.5.2020 -
76: Forecasting in Support with Craig Stoss
Publisert: 18.5.2020 -
75: Support Contributing to Revenue with Josh Magsam
Publisert: 15.5.2020 -
74: Support Contributing to Revenue with Erica Mancuso
Publisert: 14.5.2020 -
73: Support Contributing to Revenue with Craig Stoss
Publisert: 13.5.2020 -
72: Support Contributing to Revenue with Mo McKibbin
Publisert: 12.5.2020 -
71: Support Contributing to Revenue with Mike Redbord
Publisert: 11.5.2020 -
70: Self-care in Support with Lauren Rose Eimers
Publisert: 8.5.2020 -
69: Self-care in Support with Hilary Dudek
Publisert: 7.5.2020 -
68: Self-care in Support with Ryan Klausner
Publisert: 6.5.2020 -
67: Self-care in Support with Greg Skirving
Publisert: 5.5.2020 -
66: Self-care in Support with Ulrike Pitzschke
Publisert: 4.5.2020 -
65: Onboarding New Hires with Ackerman
Publisert: 1.5.2020 -
64: Onboarding New Hires with Kaylin Bailey
Publisert: 30.4.2020 -
63: Onboarding New Hires with Craig Stoss
Publisert: 29.4.2020 -
62: Onboarding New Hires with Ash Rhodes
Publisert: 28.4.2020 -
61: Onboarding New Hires with Lauren Rose Eimers
Publisert: 27.4.2020 -
60: Building Leaders in Your Team with Greg Skirving
Publisert: 24.4.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
