Customer Support Leaders

En podkast av Charlotte Ward

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Kategorier:

Forretning Teknologi

329 Episoder

  1. Throwback to Ep 6: Future of Support with Craig Stoss

    Publisert: 2.6.2020

  2. Throwback to Ep 1: Empathy with Jenny Dempsey

    Publisert: 1.6.2020

  3. 85: Remote Work with Mo McKibbin

    Publisert: 29.5.2020

  4. 84: Remote Work with Craig Stoss

    Publisert: 28.5.2020

  5. 83: Remote Work with Ash Rhodes

    Publisert: 27.5.2020

  6. 82: Remote Work with Hilary Dudek

    Publisert: 26.5.2020

  7. 81: Remote Work with Matt Dale

    Publisert: 25.5.2020

  8. 80: Forecasting in Support with Ash Rhodes

    Publisert: 22.5.2020

  9. 79: Forecasting in Support with Matt Dale

    Publisert: 21.5.2020

  10. 78: Forecasting in Support with Greg Skirving

    Publisert: 20.5.2020

  11. 77: Forecasting in Support with Mike Redbord

    Publisert: 19.5.2020

  12. 76: Forecasting in Support with Craig Stoss

    Publisert: 18.5.2020

  13. 75: Support Contributing to Revenue with Josh Magsam

    Publisert: 15.5.2020

  14. 74: Support Contributing to Revenue with Erica Mancuso

    Publisert: 14.5.2020

  15. 73: Support Contributing to Revenue with Craig Stoss

    Publisert: 13.5.2020

  16. 72: Support Contributing to Revenue with Mo McKibbin

    Publisert: 12.5.2020

  17. 71: Support Contributing to Revenue with Mike Redbord

    Publisert: 11.5.2020

  18. 70: Self-care in Support with Lauren Rose Eimers

    Publisert: 8.5.2020

  19. 69: Self-care in Support with Hilary Dudek

    Publisert: 7.5.2020

  20. 68: Self-care in Support with Ryan Klausner

    Publisert: 6.5.2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
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