Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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94: First 30 Days with Alyssa Percell
Publisert: 18.6.2020 -
93: First 30 Days with Natalie Ruhl
Publisert: 17.6.2020 -
92: First 30 Days with Lauren Rose Eimers
Publisert: 16.6.2020 -
91: First 30 Days with Stacy Justino
Publisert: 15.6.2020 -
90: Cross-cultural Support with Josh Magsam
Publisert: 12.6.2020 -
89: Cross-cultural Support with Simone Secci
Publisert: 11.6.2020 -
88: Cross-cultural Support with Aurore Lanchart
Publisert: 10.6.2020 -
87: Cross-cultural Support with Ulrike Pitzschke
Publisert: 9.6.2020 -
86: Cross-cultural Support with Chris Taylor
Publisert: 7.6.2020 -
Throwback to Ep 49: Hiring in Support with Alyssa Percell
Publisert: 5.6.2020 -
Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord
Publisert: 4.6.2020 -
Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes
Publisert: 3.6.2020 -
Throwback to Ep 6: Future of Support with Craig Stoss
Publisert: 2.6.2020 -
Throwback to Ep 1: Empathy with Jenny Dempsey
Publisert: 1.6.2020 -
85: Remote Work with Mo McKibbin
Publisert: 29.5.2020 -
84: Remote Work with Craig Stoss
Publisert: 28.5.2020 -
83: Remote Work with Ash Rhodes
Publisert: 27.5.2020 -
82: Remote Work with Hilary Dudek
Publisert: 26.5.2020 -
81: Remote Work with Matt Dale
Publisert: 25.5.2020 -
80: Forecasting in Support with Ash Rhodes
Publisert: 22.5.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
