Customer Support Leaders

En podkast av Charlotte Ward

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Kategorier:

Forretning Teknologi

329 Episoder

  1. A Small Announcement

    Publisert: 6.7.2020

  2. 100: Process Improvement with Alyssa Percell

    Publisert: 3.7.2020

  3. 99: Process Improvement with Ash Rhodes

    Publisert: 2.7.2020

  4. 98: Process Improvement with Matt Dale

    Publisert: 1.7.2020

  5. 97: Process Improvement with Kaylin Bailey

    Publisert: 30.6.2020

  6. 96: Process Improvement with Denise Twum

    Publisert: 29.6.2020

  7. Bonus - A Little Look Back!

    Publisert: 22.6.2020

  8. 95: First 30 Days with Greg Skirving

    Publisert: 19.6.2020

  9. 94: First 30 Days with Alyssa Percell

    Publisert: 18.6.2020

  10. 93: First 30 Days with Natalie Ruhl

    Publisert: 17.6.2020

  11. 92: First 30 Days with Lauren Rose Eimers

    Publisert: 16.6.2020

  12. 91: First 30 Days with Stacy Justino

    Publisert: 15.6.2020

  13. 90: Cross-cultural Support with Josh Magsam

    Publisert: 12.6.2020

  14. 89: Cross-cultural Support with Simone Secci

    Publisert: 11.6.2020

  15. 88: Cross-cultural Support with Aurore Lanchart

    Publisert: 10.6.2020

  16. 87: Cross-cultural Support with Ulrike Pitzschke

    Publisert: 9.6.2020

  17. 86: Cross-cultural Support with Chris Taylor

    Publisert: 7.6.2020

  18. Throwback to Ep 49: Hiring in Support with Alyssa Percell

    Publisert: 5.6.2020

  19. Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord

    Publisert: 4.6.2020

  20. Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes

    Publisert: 3.6.2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
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