Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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112: Support Scope with Zeni Bandy
Publisert: 15.9.2020 -
111: Support Scope with Chris Taylor
Publisert: 14.9.2020 -
110: Fireside with Craig Stoss
Publisert: 11.9.2020 -
109: Panel: If I Knew Then, What I Know Now….
Publisert: 4.9.2020 -
108: Fireside with Chris Taylor
Publisert: 28.8.2020 -
107: Panel: Metrics 2.0
Publisert: 21.8.2020 -
106: Fireside with Josh Magsam
Publisert: 14.8.2020 -
105: Panel: Support Leadership 2.0
Publisert: 7.8.2020 -
104: Fireside with Simone Secci
Publisert: 31.7.2020 -
103: Panel: Managing Change
Publisert: 24.7.2020 -
102: Fireside with Ash Rhodes
Publisert: 17.7.2020 -
101: Panel: Return to Normality
Publisert: 9.7.2020 -
A Small Announcement
Publisert: 6.7.2020 -
100: Process Improvement with Alyssa Percell
Publisert: 3.7.2020 -
99: Process Improvement with Ash Rhodes
Publisert: 2.7.2020 -
98: Process Improvement with Matt Dale
Publisert: 1.7.2020 -
97: Process Improvement with Kaylin Bailey
Publisert: 30.6.2020 -
96: Process Improvement with Denise Twum
Publisert: 29.6.2020 -
Bonus - A Little Look Back!
Publisert: 22.6.2020 -
95: First 30 Days with Greg Skirving
Publisert: 19.6.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
