Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
329 Episoder
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120: CSAT with Simone Secci
Publisert: 25.9.2020 -
119: CSAT with Chris Taylor
Publisert: 24.9.2020 -
118: CSAT with Nicholas Zeisler
Publisert: 23.9.2020 -
117: CSAT with Mo McKibbin
Publisert: 22.9.2020 -
116: CSAT with Denise Twum
Publisert: 21.9.2020 -
115: Support Scope with Mike Redbord
Publisert: 18.9.2020 -
114: Support Scope with Mo McKibbin
Publisert: 17.9.2020 -
113: Support Scope with Craig Stoss
Publisert: 16.9.2020 -
112: Support Scope with Zeni Bandy
Publisert: 15.9.2020 -
111: Support Scope with Chris Taylor
Publisert: 14.9.2020 -
110: Fireside with Craig Stoss
Publisert: 11.9.2020 -
109: Panel: If I Knew Then, What I Know Now….
Publisert: 4.9.2020 -
108: Fireside with Chris Taylor
Publisert: 28.8.2020 -
107: Panel: Metrics 2.0
Publisert: 21.8.2020 -
106: Fireside with Josh Magsam
Publisert: 14.8.2020 -
105: Panel: Support Leadership 2.0
Publisert: 7.8.2020 -
104: Fireside with Simone Secci
Publisert: 31.7.2020 -
103: Panel: Managing Change
Publisert: 24.7.2020 -
102: Fireside with Ash Rhodes
Publisert: 17.7.2020 -
101: Panel: Return to Normality
Publisert: 9.7.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
