Customer Support Leaders
En podkast av Charlotte Ward
Kategorier:
341 Episoder
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131: Support’s Relationship to Sales with Jason Cutter
Publisert: 19.10.2020 -
130: Support’s Relationship to Product with Ashley Sachs
Publisert: 16.10.2020 -
129: Support’s Relationship to Product with Andrea Saez
Publisert: 15.10.2020 -
128: Support’s Relationship to Product with Matt Dale
Publisert: 14.10.2020 -
127: Support’s Relationship to Product with Craig Stoss
Publisert: 13.10.2020 -
126: Support’s Relationship to Product with Simone Secci
Publisert: 12.10.2020 -
125: Freelancing in Support with Nicole Jackson
Publisert: 9.10.2020 -
124: Freelancing in Support with Mo McKibbin
Publisert: 8.10.2020 -
123: Freelancing in Support with Andrei Kamarouski
Publisert: 7.10.2020 -
122: Freelancing in Support with Jenny Dempsey
Publisert: 6.10.2020 -
121: Freelancing in Support with Zeni Bandy
Publisert: 5.10.2020 -
Bonus - INBOUND 2020
Publisert: 28.9.2020 -
120: CSAT with Simone Secci
Publisert: 25.9.2020 -
119: CSAT with Chris Taylor
Publisert: 24.9.2020 -
118: CSAT with Nicholas Zeisler
Publisert: 23.9.2020 -
117: CSAT with Mo McKibbin
Publisert: 22.9.2020 -
116: CSAT with Denise Twum
Publisert: 21.9.2020 -
115: Support Scope with Mike Redbord
Publisert: 18.9.2020 -
114: Support Scope with Mo McKibbin
Publisert: 17.9.2020 -
113: Support Scope with Craig Stoss
Publisert: 16.9.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
