Customer Support Leaders
En podkast av Charlotte Ward
341 Episoder
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20: Transitioning to Leadership - Personal Perspectives with Simone Secci
Publisert: 31.1.2020 -
19: Transitioning to Leadership - Personal Perspectives with Chris Taylor
Publisert: 30.1.2020 -
18: Transitioning to Leadership - Personal Perspectives with Kristina King
Publisert: 29.1.2020 -
17: Transitioning to Leadership - Personal Perspectives with Natalie Ruhl
Publisert: 28.1.2020 -
16: Transitioning to Leadership - Personal Perspectives with Ash Rhodes
Publisert: 27.1.2020 -
15: Awkward Conversations with Lauren Eimers
Publisert: 24.1.2020 -
14: Awkward Conversations with Matt Dale
Publisert: 23.1.2020 -
13: Awkward Conversations with Meredith Molloy
Publisert: 22.1.2020 -
12: Awkward Conversations with Ash Rhodes
Publisert: 21.1.2020 -
11: Awkward Conversations with Hilary Dudek
Publisert: 20.1.2020 -
10: Future of Support with Jenny Dempsey
Publisert: 17.1.2020 -
9: Future of Support with Kristina King
Publisert: 16.1.2020 -
8: Future of Support with Meredith Molloy
Publisert: 15.1.2020 -
7: Future of Support with Vanessa Subramaniam
Publisert: 14.1.2020 -
6: Future of Support with Craig Stoss
Publisert: 13.1.2020 -
5: Empathy with Ash Rhodes
Publisert: 10.1.2020 -
4: Empathy with Craig Stoss
Publisert: 9.1.2020 -
3: Empathy with Natalie Ruhl
Publisert: 8.1.2020 -
2: Empathy with Matt Dale
Publisert: 7.1.2020 -
1: Empathy with Jenny Dempsey
Publisert: 6.1.2020
Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.
