Customer Service Academy
En podkast av Tony Johnson
Kategorier:
132 Episoder
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150: Human-Level Customer Experience From A.I. With Nikola Mrkšić
Publisert: 13.1.2024 -
149: Customer Experience Trends for 2024
Publisert: 30.12.2023 -
148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot
Publisert: 10.12.2023 -
147: Win the Holiday Hustle to Delight Your Customers and Employees
Publisert: 25.11.2023 -
146: Strengths Based, Trauma Informed Marketing and Experiences With Kat Kennan
Publisert: 17.11.2023 -
145: 10 Effective Team and Customer Communication Strategies
Publisert: 5.11.2023 -
144: Spooktacular Leadership Lessons From Halloween
Publisert: 27.10.2023 -
143: Leading Digital Product Strategy and Transformation with Jonathon Hensley
Publisert: 14.10.2023 -
142: Getting the Most Out of Customer Service Week (and CX Day)
Publisert: 1.10.2023 -
141: 5 Step Framework to Protect Quality and Experience
Publisert: 19.9.2023 -
140 Leadership Mindset for Growth With James Saliba
Publisert: 9.9.2023 -
139: Simplified Journey Mapping to Grow Your Customer Loyalty (and Sales)
Publisert: 26.8.2023 -
138: My Journey Through the Healthcare System and Patient Experience
Publisert: 11.8.2023 -
137: 5 Leadership Lessons From Independence Day
Publisert: 30.6.2023 -
136: Reframing Your Sales Process by Showcasing Your Value With Lisa J. Smith
Publisert: 10.6.2023 -
135: Memorial Day and the Spirit of Service
Publisert: 28.5.2023 -
134: Does Your Technology Delight or Aggravate Your Customers?
Publisert: 13.5.2023 -
133: Customer Experience Is Your Recession Plan
Publisert: 30.4.2023 -
132: Building Experiences + Relationships Through Empathy
Publisert: 15.4.2023 -
131: Leading Teams To Deliver Exceptional CX with Steve DiGioia
Publisert: 31.3.2023
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
