Customer Service Academy
En podkast av Tony Johnson
Kategorier:
136 Episoder
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134: Does Your Technology Delight or Aggravate Your Customers?
Publisert: 13.5.2023 -
133: Customer Experience Is Your Recession Plan
Publisert: 30.4.2023 -
132: Building Experiences + Relationships Through Empathy
Publisert: 15.4.2023 -
131: Leading Teams To Deliver Exceptional CX with Steve DiGioia
Publisert: 31.3.2023 -
130: Employee Experience Is Rocket Fuel for Customer Experience
Publisert: 18.3.2023 -
129: How Personalization Will WOW Your Customers and Grow Your Sales
Publisert: 4.3.2023 -
128: Beyond Gut Instincts - Let Data and Benchmarking Be Your Guide With Barbara Boden and Ann McNally
Publisert: 26.2.2023 -
127: Developing Customer Relationships With Janyelle Milton
Publisert: 19.2.2023 -
126: ChatGPT: Way Less Scary Than Skynet or the Matrix
Publisert: 11.2.2023 -
125: Sustaining High Performance and Employee Well Being With Brandi Olson
Publisert: 27.1.2023 -
124: Recruiting and Retaining Powerhouse Teams in 2023
Publisert: 14.1.2023 -
123: Customer Experience Trends for 2023
Publisert: 2.1.2023 -
122: The Ghosts of CX Past, Present, and Future
Publisert: 20.12.2022 -
121: Helping Teams Do Their Best Work With Gustavo Razzetti
Publisert: 10.12.2022 -
120: Bring the Thankfulness and Dump the Excuses
Publisert: 19.11.2022 -
119: Building Trust by Delivering on Your Brand Promise With Jason Bradshaw
Publisert: 13.11.2022 -
118: What Halloween Horror Nights Taught Me About Customer Price and Value Perception
Publisert: 29.10.2022 -
117: A Proven Service Recovery Model When Things Go Wrong
Publisert: 15.10.2022 -
116: 10 Customer Experience Rules For Business Success
Publisert: 2.10.2022 -
115: Are You Recession-Proofing Your Business Through Customer Experience?
Publisert: 25.9.2022
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
