Customer Service Academy
En podkast av Tony Johnson
Kategorier:
132 Episoder
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170: Gratitude Through the Lens of Generational Cohorts
Publisert: 28.11.2024 -
169: The Holiday Hospitality Handbook (10 Tips to Elevate Customer Service This Season)
Publisert: 16.11.2024 -
168: Improving Government Customer Service With Chase Oliver, Libertarian Presidential Candidate
Publisert: 1.11.2024 -
167: Balancing Customer Experience and Loss Prevention With Russ Hawkins
Publisert: 19.10.2024 -
166: How CX Day and Customer Service Week Will Help You Grow Your Sales
Publisert: 29.9.2024 -
165: Creating a Customer Centric Culture With Michael Hinshaw
Publisert: 15.9.2024 -
164: 10 Employee Engagement + Retention Tips From Labor Day
Publisert: 31.8.2024 -
163: Enabling High Performing Customer Success Teams Through AI With Shanif Dhanani
Publisert: 18.8.2024 -
162: 5 Hard Truths About Employee Engagement
Publisert: 4.8.2024 -
161: Uncovering What You Don't Know About Your Customers with Aaron Tighe
Publisert: 21.7.2024 -
160: Crafting Unforgettable Premium Customer Experiences
Publisert: 6.7.2024 -
159: Understanding and Wowing Customers With Jessica Embree
Publisert: 17.6.2024 -
158: 8 Hospitality Insights to Improve Your Customer Experience
Publisert: 1.6.2024 -
157: Building Customer Loyalty Through Sustainability With Christy Cook
Publisert: 19.5.2024 -
156: Your 5 Step Roadmap to Customer Centricity
Publisert: 22.4.2024 -
155: Smarter Chatbots + AI to Delight Customers With Peter Voss
Publisert: 8.4.2024 -
154: 7 Tips to Selecting Your Customer Experience Leader
Publisert: 26.3.2024 -
153: Using Pattern of Management To Drive Customer + Employee Experiences
Publisert: 9.3.2024 -
152: Understanding Customers With Dave Norton
Publisert: 1.3.2024 -
151: Great Employee Experiences = Great Customer Experiences
Publisert: 28.1.2024
Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.
