Customer Service Academy

En podkast av Tony Johnson

Kategorier:

136 Episoder

  1. 174: Meeting People Where They Are to Drive Influence With Jesse Hernandez

    Publisert: 1.2.2025
  2. 173: Stop Making It Hard for Customers: 7 Steps Simplify Your Service

    Publisert: 19.1.2025
  3. 172: Your Actionable Blueprint for Customer Experience and Employee Engagement Success in 2025

    Publisert: 29.12.2024
  4. 171: Building a People-Centric Internal Culture With Chase Jordan

    Publisert: 16.12.2024
  5. 170: Gratitude Through the Lens of Generational Cohorts

    Publisert: 28.11.2024
  6. 169: The Holiday Hospitality Handbook (10 Tips to Elevate Customer Service This Season)

    Publisert: 16.11.2024
  7. 168: Improving Government Customer Service With Chase Oliver, Libertarian Presidential Candidate

    Publisert: 1.11.2024
  8. 167: Balancing Customer Experience and Loss Prevention With Russ Hawkins

    Publisert: 19.10.2024
  9. 166: How CX Day and Customer Service Week Will Help You Grow Your Sales

    Publisert: 29.9.2024
  10. 165: Creating a Customer Centric Culture With Michael Hinshaw

    Publisert: 15.9.2024
  11. 164: 10 Employee Engagement + Retention Tips From Labor Day

    Publisert: 31.8.2024
  12. 163: Enabling High Performing Customer Success Teams Through AI With Shanif Dhanani

    Publisert: 18.8.2024
  13. 162: 5 Hard Truths About Employee Engagement

    Publisert: 4.8.2024
  14. 161: Uncovering What You Don't Know About Your Customers with Aaron Tighe

    Publisert: 21.7.2024
  15. 160: Crafting Unforgettable Premium Customer Experiences

    Publisert: 6.7.2024
  16. 159: Understanding and Wowing Customers With Jessica Embree

    Publisert: 17.6.2024
  17. 158: 8 Hospitality Insights to Improve Your Customer Experience

    Publisert: 1.6.2024
  18. 157: Building Customer Loyalty Through Sustainability With Christy Cook

    Publisert: 19.5.2024
  19. 156: Your 5 Step Roadmap to Customer Centricity

    Publisert: 22.4.2024
  20. 155: Smarter Chatbots + AI to Delight Customers With Peter Voss

    Publisert: 8.4.2024

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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and will share strategies and tactics that work in the real world on the front lines of service. Who's ready to IGNITE YOUR SERVICE! Learn more today at https://www.igniteyourservice.com/comeback. You can also email me at [email protected] or call/text 606-356-7447.

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