Conversations with Zendesk - Interviews about Customer Service, Support, and Customer Experience

En podkast av Zendesk: Customer Service Software & Sales CRM

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31 Episoder

  1. Improving operations through customer-centricity with Wine.com’s Addie Wallace

    Publisert: 20.9.2023
  2. How companies can support the well-being of their support team with Tade Anzalone at Calm

    Publisert: 6.9.2023
  3. Democratizing creativity through AI with The New Yorker's Matthew Hutson

    Publisert: 23.8.2023
  4. Why self-service and the employee experience drive cost savings with Virgin Pulse’s Michael Pace

    Publisert: 9.8.2023
  5. How an iconic luxury retailer embraced phygital experiences, with Liberty London’s Ian Hunt

    Publisert: 26.7.2023
  6. Keeping the human touch in an AI-driven future

    Publisert: 12.7.2023
  7. How AI will help businesses understand customers better with Zendesk’s Cristina Fonseca

    Publisert: 28.6.2023
  8. The customer-first strategy: why it's crucial to your business

    Publisert: 14.6.2023
  9. The role of AI in self-service and knowledge management — Kajabi's Jared Loman and Zendesk's Maddie Hoffman

    Publisert: 31.5.2023
  10. How AI can enhance the customer experience and control costs — Kajabi’s Jared Loman and Zendesk’s Caitlin Keohane

    Publisert: 17.5.2023
  11. Conversations with Zendesk: The Podcast

    Publisert: 3.5.2023

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Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.

On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.


We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.


Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more.

Visit the podcast's native language site