The role of AI in self-service and knowledge management — Kajabi's Jared Loman and Zendesk's Maddie Hoffman
Zendesk Insights - Exploring the trends, technologies, and innovations shaping the future of customer service - En podkast av Zendesk: Customer Service Software & Sales CRM
Kategorier:
On this episode, we’re joined by Jared Loman, Vice President of Customer Experience at Kajabi, and Maddie Hoffman, Director of Self-Service and Automation at Zendesk. We build on our previous episode by exploring the role of AI in improving your self-service efforts and building effective chatbots.
